Omnichannel Sales Advisor

Decathlon Master Account; Lille; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

Decathlon recherche un Conseiller de vente passionné par le sport pour offrir une expérience client unique dans un environnement stimulant. Vous serez responsable de l'engagement client, de la gestion des stocks et de la dynamisation des ventes. Ce rôle valorise les compétences interpersonnelles et l'esprit d'équipe, tout en favorisant votre développement personnel au sein d'une entreprise qui place les personnes au cœur de ses priorités.

Prestations

Environnement de travail motivant

Opportunités de développement personnel

Qualifications

• Excellentes compétences interpersonnelles et capacité à créer une connexion authentique.
• Passion pour le sport et volonté de partager cette passion.
• Capacité à travailler en équipe et à contribuer à une aventure collective.

Responsabilités

• Offrir une expérience unique à chaque client en magasin ou en ligne.
• Jouer un rôle clé dans la chaîne de vente, de la gestion des stocks au traitement des commandes omnicanales.
• Créer un lien authentique avec chaque client en écoutant leurs besoins.

Connaissances

Compétences interpersonnelles

Dynamisme

Rigueur

Description du poste

At Decathlon, we share much more than a passion for sports : we deeply love business, the kind that happens on the pitch, in the encounters, in every interaction with our customers.

If you're driven by the desire to advise, sell with sincerity, and create unforgettable experiences, then you're in the right place.

Decathlon is committed to inclusion and non-discrimination, and works daily to support disabilities, seniors, social diversity, and gender equality. At Decathlon, we recruit, above all, individuals.

Your mission

To offer each customer a unique experience, whether in-store or online. Because for you, customer relations is more than a job : it's a vocation.

• You'll create an authentic relationship with each customer, listening to their needs, sharing your passion, and supporting them with accurate and personalized advice. You bring your department to life by showcasing our products and services, creating an attractive, bright, and inspiring space.
• You play a key role in the entire retail chain, from inventory management to sales dynamism, including omnichannel order processing and differentiating services (rental, second-life, customization, etc.).
• You embody an authentic retail spirit, being there at the right time, with the right words and gestures—those that build loyalty, leave a lasting impression, and make a difference.

At Decathlon, you're free to be enterprising, learn, and grow. Here, your commercial acumen is a recognized strength, and your passion for customers is a true asset.

Profile

We're interested in your profile if :

• You have excellent interpersonal skills : you're cheerful, a good listener, and you know how to create a genuine connection.
• You're a retailer at heart : you enjoy selling, convincing, and, above all, delighting each and every customer.
• You love sports (or are curious about the world of sports) and you want to share it. You are dynamic, rigorous, committed, and you see your projects through to the end.
• You enjoy teamwork, you are curious, you want to progress and contribute to a collective adventure.

What we offer you :

A great environment where your commitment is recognized and your personal development encouraged.

Join a company that embraces business with passion and places people at the heart of its priorities. At Decathlon, every talent counts. Yours does too.