O2C Functional Trainer — AI‑Driven, Hybrid Role

Sidetrade Group; Paris; Ibrido; EUR 65.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work model

Health & wellness

Time off

Career growth & compensation

Edenred card

Descrizione del lavoro

Sidetrade, a leading AI-native O2C platform, seeks a Functional trainer who can translate customers’ Order-to-Cash needs into Sidetrade configurations and measurable outcomes. You will run workshops, capture requirements, and guide adoption.

Working with a cross-functional team, you’ll train administrators and end users, document configurations, and ensure go‑live delivers value. This hybrid role blends business understanding with hands‑on design, coaching, and AI-assisted implementation.

Competenze

• 3 to 5 years as a functional consultant, trainer or implementation consultant in B2B SaaS, with live/maintained deployments.
• Knowledge of Order-to-Cash, credit, collections, cash application or AR, or the ability to learn quickly.
• Confident leading workshops with finance teams up to Director level in plain language.
• Strong training skills and comfort with ERP extracts, mappings, reconciliation, and data.
• Experience using AI tools in daily work and ability to review AI output before customers see it.

Mansioni

• Lead functional workshops for modules, mapping current-to-future processes.
• Design the solution and own the Set Up Book for configurations.
• Contribute to the Success Plan with KPI-aligned design choices.
• Build and deliver training for administrators and end users from actual configurations.

Conoscenze

Functional consultant

Trainer

Implementation consultant

B2B SaaS

Workshop facilitation

AI tools usage

Finance knowledge

Formazione

Finance degree

Information systems degree

Strumenti

ERP systems

AI tools

Descrizione del lavoro

AboutSidetrade

Sidetrade (Euronext Growth: ALBFR.PA) is an AI-native company dedicated to Order-to-Cash (O2C). Its platform combines O2C applications, autonomous AI agents, and Aimie IQ, an intelligent natural-language interface that helps multinationals accelerate their cash generation, all built on SAFE, the Sidetrade Agentic Framework for Enterprise. Sidetrade operates the world's largest proprietary O2C Data Lake, built on $9 trillion in B2B transactions and millions of buying companies. We use this data to train specialized AI models that monitor, analyze, decide, and act autonomously throughout the O2C cycle. Sidetrade supports companies in 85 countries with 450 employees across Europe, North America, and Asia-Pacific.

We’reproud of our 38 nationalities, and these diverse perspectives drive our innovation, one-team culture, and customer-first mindset.Sidetradehas been positioned as aGartner® Magic Quadrant™ Leader since 2022.We value passion over perfection. So, if you’reeager to learn and bring great energy, we want to hear from you. Be you. Grow with us.

Curious aboutSidetrade? Catch Aimie in motion:Aimie Video

What you will do:

As a Functional trainer, you are the person who understands the customer's Order-to-Cash business and turns it into a Sidetrade design that delivers measurable results. You run the functional workshops, shape and validate the configuration, train users and administrators, and make sure go-live turns into adoption and value.

You join one continuous Customer Experience team that owns each account from signature to value realisation and expansion. You work alongside a Project Manager, a Customer Success Manager and Implementation Engineers, and with AI agents that pre-configure the platform, validate data and generate training content. Your role is the judgement those agents cannot provide: the right design for this customer's business, explained in plain language and owned through to results.

• Lead functional workshops for each module in scope, building on the executive and operational discovery, and map current-to-future processes for each user profile: collectors, credit analysts, cash appliers and managers.
• Design the solution and own the Set Up Book: advise on options, risks and ERP impact, drive sign-off, and configure our Collections, Cash Application, Credit Risk and Disputes modules within product standards, increasingly live with the customer through AI-assisted configuration.
• Contribute to the customer's Success Plan, so every design choice traces back to the O2C objectives and KPIs agreed with the executive sponsor, such as DSO and overdue reduction.
• Build and deliver training for administrators and end users from the customer's actual configuration, with a certification path that makes go-live a non-event.
• After go-live, adapt settings as usage matures and work with the Customer Success Manager on adoption, business reviews and health checks, spotting where more value can be unlocked.
• Help shape our AI-led implementation method: test the agents, feed back what works, document design lessons in our knowledge base, and coach newer colleagues so the next project starts stronger.

What you will bring:

• 3 to 5 years as a functional consultant, trainer or implementation consultant in B2B SaaS, with projects that went live and stayed live.
• Knowledge of Order-to-Cash, credit, collections, cash application or accounts receivable, or the proven ability to learn it fast.
• Confidence leading workshops with finance teams up to Director level, turning business requirements into configuration and explaining trade-offs in plain language.
• Strong training skills (e-learning experience is a plus) and comfort with data: ERP extracts, mappings, reconciliation.
• Hands-on use of AI tools in your daily work, and the judgement to review, challenge and correct AI-generated output before it reaches a customer.
• The ability to run several projects in parallel with attention to detail, and the candour to raise issues early.
• Fluent English; a second European language (French, Spanish, Italian, German) is a strong advantage. Degree in a relevant field (finance, business, information systems) or equivalent experience; a CICM, AAT, ACCA or CIMA qualification is a plus.

• Hybrid work model – a flexible mix of in-office and remote days
• Great culture – active Social Club organizing regular team events and activities
• Health & wellness – medical coverage, life insurance, and other wellness programs
• Time off – competitive paid holidays plus public holidays
• Career growth & compensation – competitive salary, equal opportunities, Edenred card, learning & mentorship programs, and advancement support

Because when you thrive, we all succeed!

We’recommitted to providing a welcoming and inclusive experience for every candidate. If you need any accommodation during the hiring process, just let us know.

Agencies

We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HRwon’tbe subject to fees.