Multinational Service Expert France

QBE; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global insurer in Paris is seeking a Multinational Servicing Expert (MSE) to manage insurance programmes from quote to policy admin. The ideal candidate will collaborate with internal and external stakeholders, demonstrating exceptional communication and organizational skills while ensuring compliance and program visibility. This full-time position fosters a collaborative work environment with a focus on professional growth.

Qualifications

• Experience with General Insurance and Multinational Programmes.
• Fluent in English.
• Strong communication skills.

Responsabilités

• Collaborate with Underwriters to manage multinational programmes.
• Liaise with various internal teams for programme delivery.
• Prepare and manage programme documentation.

Connaissances

Experience in servicing Multinational insurance Programmes

Understanding of regulatory and legal aspects

Collaborative mindset

Organised approach

Curious and analytical thinking

Description du poste

Overview

At QBE our purpose is to enable a more resilient future. We are an international insurer and reinsurer with a local presence in 27 countries.

Opportunity

Were on the lookout for a motivated and curious individual to join our team as a Multinational Servicing Expert (MSE). This is a full-time permanent position based in Paris.

This is more than just process work- its your chance to be the face of our business working directly with brokers and top-tier clients. Youll be part of something fresh exciting and full of potential with the support and encouragement to grow your career in a collaborative environment where anything is possible.

Your New Role

As a Multinational Servicing Executive youll be the single point of contact for our clients within your defined geographic region coordinating multinational insurance programmes through their full lifecycle – from quote and bind to policy admin and cashflow management.

Youll report into the Multinational Service Manager based in Chelmsford UK and collaborate with a wide range of stakeholders including our internal global network team underwriters external partners brokers and clients. Youll also work closely with Producing Underwriting teams on both new business pitches and renewals providing regular updates and solving problems as they arise.

Main Responsibilities

• Collaborate with Producing Office Underwriters to implement and manage complex compliant multinational insurance programmes.
• Liaise with internal teams such as Credit Control and Global Network Managers to ensure seamless programme delivery.
• Coordinate and communicate with Servicing Offices brokers and other stakeholders to maintain programme visibility and alignment.
• Prepare and manage programme documentation including new and renewal information mid-term changes and local underwriting input.
• Provide Underwriters with detailed insights on local servicing costs taxes tariffs and retentions to support accurate pricing.
• Issue clear and accurate instructions to Servicing Offices and manage local policy schedules and reinsurance cession slips.
• Oversee local payments and central collections to maintain a healthy cash position.
• Use appropriate tools to calculate and allocate taxes accurately across premium distributions.
• Monitor and analyse the performance of multinational programmes identifying areas for improvement.
• Support continuous improvement initiatives including peer reviews audits and mentoring colleagues as a subject matter expert.

About You

This is a dynamic exiting role that offers daily variety and the chance to deepen your knowledge of Multinational Insurance. If youre a team player with a desire to learn and grow who builds relationships easily this is the role for you.

Skills Youll Need

• Experience in servicing Multinational insurance Programmes from working within General Insurance
• Great understanding of the regulatory and legal aspects of territorial insurance coversand best practice methodologies
• A collaborative mindset with clear and thoughtful communication skills both written and verbal and the confidence to ask questions and interpret information effectively
• A naturally organised approach with the ability to manage your time prioritise tasks and stay focused when juggling multiple pieces of work
• A curious and analytical way of thinking with great attention to detail and the ability to work through challenges using insight and initiative

Fluent in English

Why QBE At My Best

At QBE we want our people to feel rewarded and inspired to perform at their best thats why we have created At My Best. Its our connection our way of showing we have your back. We understand that one size doesnt fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Its in the culture of our business our QBE DNA to support our people. Everything we do is underpinned by our QBE DNA.

QBE Awards

Some of the awards QBE are proud to have won were finalists for and shortlisted for include;

• AXCO Global Insurance Awards 2024 Winner : Network Management of the Year
• Insurance Business UK 5-Star Cyber Awards 2024 : QBE rated as a 5-Star Cyber Insurer
• UK IT Industry Awards 2023 Winner : Green Technology Innovation of the Year
• Working Dads Employer Awards 2023 Winner : Parental Policies Award
• Insurance Post British Insurance Awards 2023 : QBE rated as a 5-Star Employee

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families and our commitment to the Women in Finance Charter the UN Womens Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page.

Accessibility

Here at QBE we are promoting an accessible workplace for all which includes supporting candidates to perform at their best during our recruitment process. If you require any accommodations please make your Talent Acquisition contact aware.

ESG & Sustainability

At QBE we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy enabling a sustainable and resilient workforce and partnering for growth through innovative sustainable and impactful solutions. For further information regarding QBEs sustainability targets including our net-zero pledges and inclusion of diversity targets and our award-winning impact investment initiative Premiums4Good please visit our Sustainability homepage and read our latest Sustainability Report.

What Next

What nextIf you have a passion to contribute to QBEs vision of enabling a more resilient future for our customers and the community we encourage you to apply! Simply click the apply button to submit your CV and other relevant documents and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

We believe this is our moment what if it was yours too

APPLY NOW and lets make it happen!

Skills

• Adaptability
• Administration
• Management
• Analytical Thinking
• Communication
• Conflict Resolution
• Critical Thinking
• Customer Value Management
• Economics
• Insurance Claims Processing
• Insurance Processing
• Intentional collaboration
• Managing performance
• Policy Administration
• Risk Management
• Stakeholder Management

How to Apply

To submit your application click Apply and follow the step by step process.

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.