Modern Workplace Automation Developer

TIH; Nouvelle-Calédonie; Sur place; EUR 83 194 - 126 980; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid time off

Résumé du poste

CRC Group seeks a skilled automation engineer to streamline Modern Workplace operations through scripting, tool development, and platform integrations. You will automate endpoint management, deployments, remediation, and self‑service capabilities across Windows and macOS, using PowerShell, Graph APIs, and automation services.

You will drive DevOps practices with Azure DevOps or GitHub, verify updates, and contribute to AI‑enabled workplace initiatives, including Copilot governance and telemetry

Qualifications

• Five years of related experience in the following areas.
• Strong PowerShell scripting experience with advanced functions, modules, error handling, logging, and secure credential handling.
• Experience with Microsoft Graph API, REST APIs, JSON, OAuth/app registrations, and automation against Microsoft 365, Intune, Entra ID, and Windows 365 services.
• Hands‑on experience with Azure Automation, Azure Functions, Logic Apps, Power Automate, Power Apps, or similar workflow and automation services.
• Familiarity with Git‑based development practices, Azure DevOps or GitHub, work item management, pipelines, release controls, and documentation standards.
• Understanding of endpoint management concepts including Autopilot, compliance policies, configuration profiles, security baselines, update rings, application packaging, and remediation scripts.
• Experience supporting Windows 365 Cloud PC, AVD, or virtual desktop modernization initiatives, including image strategy, application inventory, migration planning, and user transition support.
• Knowledge of macOS management with Jamf Pro and Apple Business Manager is preferred.
• Experience with Digital Employee Experience tooling, such as NexThink, for telemetry, proactive remediation, dashboards, and end‑user experience improvement is preferred.
• Ability to translate operational pain points into reusable engineering solutions, documented standards, and measurable outcomes.

Responsabilités

• Automation and Tool Development: Design, build, and maintain scripts, tools, workflows, and integrations that automate Modern Workplace operations, including endpoint management, application deployment, provisioning, remediation, reporting, and user self‑service capabilities.
• API and Platform Integration: Develop integrations using Microsoft Graph, Intune, Entra ID, Windows 365, ServiceNow, Azure Automation, Power Platform, and related APIs to streamline operational processes and reduce manual work.
• Endpoint Engineering: Develop and maintain automation for Intune policies, compliance baselines, configuration profiles, application packaging, Autopilot workflows, update rings, and device remediation actions across Windows and macOS environments.
• Digital Experience and Self‑Healing: Build proactive remediation, telemetry‑driven alerting, and self‑healing capabilities using tools such as NexThink, Intune remediation scripts, PowerShell, Azure Functions, Logic Apps, or other automation platforms.
• DevOps Delivery: Use Azure DevOps or GitHub for backlog management, source control, branching, pull requests, CI/CD pipelines, release documentation, and repeatable deployment of Modern Workplace solutions.
• Testing and Validation Automation: Create automated validation routines for OS updates, application deployments, Intune policy changes, W365 provisioning, and user experience checks before production rollout.
• AI and Copilot Enablement: Contribute to AI‑enabled workplace solutions, including Copilot agent governance, prompt/workflow automation, usage reporting, and controlled adoption of AI tools within the Modern Workplace environment.

Connaissances

PowerShell scripting

Microsoft Graph API

Azure Automation

Azure Functions

Logic Apps

REST APIs

OAuth / app registrations

Intune / Entra ID automation

DevOps practices

Endpoint management concepts

Outils

GitHub

Azure DevOps

Power Platform

ServiceNow

API integrations

Description du poste

Regular or Temporary

Regular

Work Shift

1st Shift (United States of America)

Primary Outcome

Role is expected to reduce manual operational work through automation, standardization, reusable tooling, and measurable improvements in deployment speed, support efficiency, compliance, and user experience.

Delivery Model

Expectation for Agile delivery, user stories, acceptance criteria, sprint participation, backlog grooming, demos, and operational handoff.

Responsibilities

• Automation and Tool Development: Design, build, and maintain scripts, tools, workflows, and integrations that automate Modern Workplace operations, including endpoint management, application deployment, provisioning, remediation, reporting, and user self‑service capabilities.
• API and Platform Integration: Develop integrations using Microsoft Graph, Intune, Entra ID, Windows 365, ServiceNow, Azure Automation, Power Platform, and related APIs to streamline operational processes and reduce manual work.
• Endpoint Engineering: Develop and maintain automation for Intune policies, compliance baselines, configuration profiles, application packaging, Autopilot workflows, update rings, and device remediation actions across Windows and macOS environments.
• Digital Experience and Self‑Healing: Build proactive remediation, telemetry‑driven alerting, and self‑healing capabilities using tools such as NexThink, Intune remediation scripts, PowerShell, Azure Functions, Logic Apps, or other automation platforms.
• DevOps Delivery: Use Azure DevOps or GitHub for backlog management, source control, branching, pull requests, CI/CD pipelines, release documentation, and repeatable deployment of Modern Workplace solutions.
• Testing and Validation Automation: Create automated validation routines for OS updates, application deployments, Intune policy changes, W365 provisioning, and user experience checks before production rollout.
• AI and Copilot Enablement: Contribute to AI‑enabled workplace solutions, including Copilot agent governance, prompt/workflow automation, usage reporting, and controlled adoption of AI tools within the Modern Workplace environment.

Required Skills

• Five years of related experience in the following areas:
• Strong PowerShell scripting experience, including advanced functions, modules, error handling, logging, and secure credential handling.
• Experience with Microsoft Graph API, REST APIs, JSON, OAuth/app registrations, and automation against Microsoft 365, Intune, Entra ID, and Windows 365 services.
• Hands‑on experience with Azure Automation, Azure Functions, Logic Apps, Power Automate, Power Apps, or similar workflow and automation services.
• Familiarity with Git‑based development practices, Azure DevOps or GitHub, work item management, pipelines, release controls, and documentation standards.
• Understanding of endpoint management concepts including Autopilot, compliance policies, configuration profiles, security baselines, update rings, application packaging, and remediation scripts.
• Experience supporting Windows 365 Cloud PC, AVD, or virtual desktop modernization initiatives, including image strategy, application inventory, migration planning, and user transition support.
• Knowledge of macOS management with Jamf Pro and Apple Business Manager is preferred.
• Experience with Digital Employee Experience tooling, such as NexThink, for telemetry, proactive remediation, dashboards, and end‑user experience improvement is preferred.
• Ability to translate operational pain points into reusable engineering solutions, documented standards, and measurable outcomes.

Benefits

At CRC Group, we're committed to supporting every aspect of teammates' well‑being – physical, emotional, financial, social, and professional. Our best‑in‑class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full‑time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax‑advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

Equal Opportunity Statement

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

Location: CRC - Charlotte, NC 600 S. Tryon St.