Marseille Port Agency Operations Lead

CMA CGM; Marseille; On-site; EUR 55,000 - 75,000; Full time

Job summary

CMA CGM Marseille is seeking a Port Agency Operations Supervisor to lead the ship agency teams, ensuring the smooth execution of port calls and coordination of maritime services.

Reporting to the Port Operations Manager, you will oversee scheduling, onboarding, and training, while ensuring adherence to Quality, Security and Safety procedures. The role requires a Master’s in Transport and Logistics and fluency in English and French.

Qualifications

• Qualified from first year undergraduate to Master’s in Transport and Logistics.
• Solid operational experience in port-related activities, ideally in a ship agency role.
• Fully proficient in English and fluent in French, with comfort using standard IT tools.

Responsibilities

• Plan the port calls scheduled for the week and update the vessel schedule for distribution to shipping lines and terminal operators.
• Serve as the main point of contact for shipping lines and terminal when priorities are set for handling maritime services.
• Coordinate cargo handling, manage operational incidents, and provide solutions.
• Lead and support teams, train members in tool usage, onboard new employees, and deliver weekly/monthly activity statistics.
• Occasionally travel within the port area and work nights or weekends as needed.
• Ensure compliance with Quality, Security and Safety procedures.

Skills

English

French

Leadership

Team coordination

Education

Master’s degree in Transport and Logistics

Job description

CMA CGM Marseille is seeking a Port Agency Operations Supervisor to lead the ship agency teams, ensuring the smooth execution of port calls and coordination of maritime services.

Reporting to the Port Operations Manager, you will oversee scheduling, onboarding, and training, while ensuring adherence to Quality, Security and Safety procedures. The role requires a Master’s in Transport and Logistics and fluency in English and French.