Campaign & CRM Intern

Joko; Paris; Sur place; EUR 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Flexible remote work options

Work from anywhere

Top-market compensation

Equity participation

Half-day for AI skill development

Yearly offsite events

Contribution to ClassPass

Paid leave for second parent

Résumé du poste

A digital shopping company in Paris is looking for a Marketing Communication Intern to develop campaigns and enhance user engagement. The role involves planning and executing marketing strategies using data-driven approaches and creativity. Candidates should have a Master’s degree in business or communication, be fluent in French, and eager to learn. The company offers flexible remote work, top-market compensation, and opportunities for professional development. This is an opportunity to join a fast-growing team in an innovative environment.

Qualifications

• Fluent in French and proficient in English.
• Experience from a 6-month internship in marketing or CRM.
• Eager to understand users and their values.

Responsabilités

• Plan and launch marketing campaigns across various channels.
• Collaborate with the Brand team for engaging content.
• Optimize automated user journeys for better retention.
• Analyze performance metrics and run A/B tests.
• Innovate processes using AI and automation.

Connaissances

Data-driven decision-making

Creativity

User-centric mindset

Analytical skills

Collaboration

Formation

Master’s degree in business or communication

Outils

Customer.io

Airtable

Description du poste

At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money.

Founded in Paris, Joko is a tech company and certified B Corp with over 90 talents across Paris, Barcelona, and New York. More than 5 million users already save money every day at 10,000+ merchants with Joko.

From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI‑powered shopping assistant to help users find the best products by price, quality, and impact.

Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US.

It’s still day 1, come build the future of shopping with us!

What you will do

We’re looking for a curious and motivated intern to join Joko’s Marketing team and help shape how we connect with millions of users every day.

As a Marketing Communication Intern, you’ll be at the heart of Joko’s communications, combining creativity, data, and technology to deliver personalized experiences that make every message feel meaningful. You’ll help bring our brand to life across push, email, and in‑app channels, using both data and creativity to craft campaigns that drive engagement and long‑term retention.

You’ll join a team where marketing meets innovation, experimenting with AI, automation, and storytelling to make our CRM smarter, faster, and more human.

Your main missions

• Plan and launch campaigns: Coordinate and execute marketing communications (push, email, in‑app) based on campaign calendars and business priorities.
• Collaborate on content: Work with the Brand team to craft messages that are clear, engaging, and consistent with Joko’s tone of voice.
• Automate and enhance automated user journeys: Support the design and optimization of automated CRM journeys that guide users from onboarding to retention through personalized and data‑driven experiences.
• Analyze and optimize: Monitor communications performance, run A/B tests, and identify actionable insights to continuously improve engagement and conversion.
• Innovate and streamline processes: Leverage AI and automation to simplify workflows, improve efficiency, and push the boundaries of how we communicate with our users.

What you’ll learn

• How to run CRM campaigns in a digital B2C business, combining automated lifecycle marketing with brand communication.
• How to use top industry tools like Customer.io for CRM and Airtable for project management.
• How to craft messages that are both data‑driven and emotionally engaging, bringing Joko’s brand to life across channels.
• How to apply data‑driven decision‑making to performance marketing.
• How to leverage AI to optimize campaigns, automate workflows, and boost marketing creativity.

Preferred Experience

• Education: Master’s degree in a business or communication school, ideally with a marketing focus.
• Experience: 6‑month internship with at least one prior experience in marketing or CRM.
• Languages: Fluent in French (native level) and proficient in English (written and spoken).
• User‑centric: You’re always eager to understand users, how they think, what they value, and how they respond to communications.
• Mindset: Analytical, detail‑oriented, and curious about data and automation.
• Culture fit: You’re proactive, collaborative, and eager to learn fast in a dynamic, fast‑growing team.
• Team Player: You communicate clearly and collaborate easily with different teams.
• Location: France or Spain.

Our perks

• Flexible remote: If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget.
• Work from anywhere: Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year.
• Top‑market compensation
• Equity for everyone with the chance to own a piece of what you build
• Half‑day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills
• Yearly offsite in amazing locations and budget for team‑building events & monthly in‑person gatherings
• Contribution to your ClassPass subscription
• 8‑week leave paid 100% for the second parent
• …and much more, check the full list here!

Our hiring process

Step 1 – Intro call: Quick screening with the Hiring Manager or the Talent team.

Step 2 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams).

Step 3 – Role‑specific assessments:

• For non‑tech roles: Take‑home case study followed by a 45‑min interview. We assess both your output and how you think in real time. The exercise will be relevant to the role (e.g. analysis, strategy, or process design).
• For tech roles: Live technical interviews:
  • Coding interview + System design interview
  • For research internships, an additional round may involve analyzing and presenting a research paper

Step 4 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder.

Step 5 – References: Up to 3 calls with former colleagues or managers.

You may also be invited for coffee with team members to get a feel for our culture.