Mandarin-speaking Community Manager

Paysend; Crouseilles; À distance; EUR 35 000 - 55 000; Plein temps

Résumé du poste

A financial services company seeks a Community Manager fluent in Mandarin and English to engage with Chinese diaspora communities across Europe. Responsibilities include promoting referrals, managing social media presence, and creating content. Ideal candidates will have community management and remittance experience, along with a strong understanding of the migrant community. This role offers competitive compensation and opportunities for career growth.

Prestations

Competitive salary

Flexible work arrangements

Mentoring programs

Continuous learning opportunities

Qualifications

• Experience in offline and online community management.
• Remittance experience is a big plus.
• Entrepreneurial spirit with a track record of independent work.

Responsabilités

• Engage with Chinese associations and local organizations.
• Promote referral and affiliate campaigns.
• Create Chinese-language content highlighting Paysend’s benefits.
• Act as a community advocate providing feedback on user needs.
• Manage Paysend’s presence in WeChat groups and diaspora forums.
• Assist new users in onboarding and troubleshooting.

Connaissances

Native Mandarin speaker

Fluent in English

Community management experience

Understanding of Chinese diaspora life

Marketing and user growth

Description du poste

About The Role:

Mandarin-speaking workers in Europe – especially in construction, manufacturing, and small businesses – represent a fast-growing community with strong remittance needs. The Community Manager will be the bridge between Paysend and Chinese diaspora communities, helping workers discover, trust, and use Paysend to support their families back home.

What You’ll Do (Responsibilities):

• Engage with Chinese associations, local organizations, and offline worker groups in countries like Hungary, Poland, Italy, France, and Serbia
• Promote referral and affiliate campaigns to drive adoption among migrant workers
• Create Chinese-language content (posts, guides, testimonials) highlighting Paysend’s benefits
• Act as a community advocate, providing feedback to internal teams on user needs and local barriers
• Build and manage Paysend’s presence in WeChat groups, QQ, and diaspora forums
• Support new users in onboarding and troubleshooting, ensuring a seamless first-transfer experience

What You’ll Need To Be Successful In This Role:

• Native Mandarin speaker, fluent in English
• Remittance experience is a big plus
• Understanding of Chinese diaspora life in Europe – ideally with prior experience working in or with migrant communities
• Experience in off-line and on-line community management, marketing and user growth (WeChat/Chinese diaspora engagement strongly preferred)
• Entrepreneurial spirit: comfortable working independently, testing ideas, and showing results

Why Join Paysend?

• Make a Global Impact: Directly impact millions of users worldwide
• Accelerate Your Career: Benefit from internal mobility, mentoring programs, and continuous learning opportunities
• Thrive in a Connected, Global Organization: Collaborate with colleagues across our international hubs and more
• Embrace a Principle-Driven & Focused Culture: Work in an organization guided by strong principles and values that actually help you achieve more than you thought possible
• Enjoy Competitive Compensation and Benefits: Receive a competitive salary, benefits, and flexible work arrangements