Manager, Strategic Builders

Salesforce, Inc.; Paris; Sur place; EUR 140 000 - 190 000; Plein temps

Résumé du poste

Salesforce, Inc. is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments.

This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level. You will lead a blended delivery team made up of Forward Deployed Engineers and Deployment Strategists who shape AI strategy and drive adoption across enterprise engagements.

Qualifications

• 4+ years of leadership in engineering or cross-functional teams.
• Hands-on experience with enterprise AI deployments.
• Ability to partner with Product and Engineering on pilots and rollouts.

Responsabilités

• Scale and lead delivery for enterprise AI agentic solutions.
• Coordinate two specialist functions: Forward Deployed Engineers and Deployment Strategists.
• Build executive relationships and drive production value.

Connaissances

Leadership

Delivery management

AI/LLM expertise

Cross-functional collaboration

Outils

Cursor

Claude

Vibes

Salesforce Data Cloud

Description du poste

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments. This is a hands‑on leadership role for someone who can drive engineering excellence while operating at the executive level. This is not a traditional people manager, but a mission‑critical multiplier on the agentic frontier. You will lead a blended delivery team made up of two specialist functions: Forward Deployed Engineers (Technical Builders – who design, build, and deploy AI Agents directly in customer environments) and Deployment Strategists (Strategic Builders – customer‑facing advisors who shape AI strategy, define use cases, and drive adoption). Together, these teams work alongside customers to co‑build and deliver agentic AI solutions on a single large enterprise account or across multiple engagements simultaneously. You'll set the engineering standards, unblock complex customer deployments, and scale the talent that's shipping production AI today.

Builder Leadership Experience

Delivery Team Coordination: You own the capacity planning, talent acquisition, and staffing that ensures your cross‑functional squads have the horsepower to deploy Agentforce at enterprise scale.

AI‑Augmented Leadership: Your team ships solutions using a best‑in‑class suite of AI tools (Cursor, Claude, and Salesforce coding products such as Vibes). You will foster an inclusive, high‑energy, and psychologically safe engineering culture where builders iterate fast and continuously improve.

Direct Product Influence: You stand at the center of the product feedback loop, partnering directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high‑stakes deployments into features on the Agentforce core roadmap.

What You’ll Actually Be Building & Execution Leadership & Team Excellence

• Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high‑quality, production‑ready systems is the norm.
• Maintain Operational Velocity: Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalations. You ensure your teams move from sketch to deployable in weeks, not months.

Technical Strategy & Authority

• Ultimate Technical Authority: Serve as the final technical escalation point for your portfolio. Maintain deep architectural judgment across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration.
• Guide Enterprise Implementations: Unblock complex data readiness, tool integration, and multi‑agent orchestration challenges. Step in directly to help your teams assess customer technical readiness, remove deployment barriers, and codify standardized, repeatable delivery methodologies.

Customer & Business Impact

• Drive Agentic Adoption: Build and anchor strong executive‑level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.
• Accelerate Portfolio Performance: Operationally run your account portfolio with engineering rigor – monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes.
• Cross‑Functional Alignment: Partner lock‑step with Services, Account Success, and Product teams to help enterprises activate and consume Agentforce quickly, moving customers from pilot to production at hyper‑speed.

IfYouAreOurBuilderLead

Bring Proven Leadership: 4+ years of direct people management or high‑impact technical leadership steering cross‑functional engineering or technical teams. A track record of hiring, mentoring, and scaling technical talent.

Bring Advanced Technical Depth: Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem. Hands‑on experience with enterprise software implementation, data modeling, API integration, and AI deployments.

Own the Agentforce & Data Cloud Blueprint: Direct, hands‑on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform. You know how to orchestrate it to unblock enterprise scale and drive immediate production value.

Lead with an Enterprise Customer Focus: Strong background navigating high‑touch customer strategies at a Global level, paired with exceptional executive‑level communication and influence skills. Ability to hold your own in a room with customer CTOs and enterprise architects.

Have a Ship‑It Mindset: Exceptional problem‑solving instincts, extreme resourcefulness, and a “get‑things‑done” demeanor. Thriving at the technical helm where code is actively shipped.

Nice‑to‑Haves

• Hands‑on experience building multi‑agent systems, prompt engineering pipelines, or deterministic AI guardrails.
• Familiarity with cloud data platforms (Snowflake, Databricks, BigQuery) and enterprise data pipelines.
• Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud, or Agentforce Specialist).

Salesforce recrute un(e) Portfolio Leader

Salesforce recrute un(e) Portfolio Leader pour gérer et faire grandir directement une équipe de spécialistes techniques en IA déployant des solutions Agentforce dans des environnements clients complexes. Ce n’est pas un rôle de manager traditionnel mais un multiplicateur stratégique à la pointe de l’IA agentique. Vous pilotez une équipe de livraison mixte composée de deux fonctions spécialisées : les Forward Deployed Engineers (Bâtisseurs Techniques – qui conçoivent, développent et déploient des agents IA directement dans les environnements clients) et les Deployment Strategists (Bâtisseurs Stratégiques – des conseillers orientés client qui définissent la stratégie IA, identifient les cas d’usage et favorisent l’adoption). Ensemble, ces équipes travaillent aux côtés des clients pour co‑construire et livrer des solutions d’IA agentique sur un grand compte entreprise ou sur plusieurs engagements simultanément. Vous définirez les standards techniques, débloquerez les déploiements clients complexes et développerez les talents qui livrent de l’IA en production aujourd’hui.

Expérience du leadership Builder / Coordination de l’équipe de livraison

Vous prenez en charge la planification des capacités, l’acquisition de talents et le staffing pour vous assurer que vos équipes pluridisciplinaires disposent de la puissance nécessaire pour déployer Agentforce à l’échelle entreprise.

Leadership augmenté par l’IA

Votre équipe livre des solutions grâce à une suite d’outils IA de premier plan (Cursor, Claude et les produits de codage Salesforce comme Vibes). Vous favoriserez une culture technique inclusive, dynamique et psychologiquement sécurisante, où les bâtisseurs itèrent rapidement et progressent en continu.

Influence directe sur le produit

Vous êtes au cœur de la boucle de feedback produit. Collaborez directement avec les équipes Produit et Ingénierie sur des programmes pilotes et des lancements bêta, en transformant les retours terrain issus de déploiements à forts enjeux en fonctionnalités sur la roadmap principale d’Agentforce.

Ce que vous construirez & Livrerez concrètement

• Des compétences d'élite : Recruter, mentorer et développer la prochaine génération de Bâtisseurs Techniques et Stratégiques. Maintenir la vélocité opérationnelle : Suivre les métriques clés de livraison, coacher vos équipes sur l’optimisation et gérer les escalades clients complexes, assurer l’évolution de l’ébauche à déployable en quelques semaines.

Stratégie & Autorité Technique

• Autorité technique ultime : Être le point d’escalade technique final pour votre portefeuille, maintenir un jugement architectural approfondi sur la plateforme Salesforce, les techniques avancées de LLM, les pipelines de données et l’orchestration agentique.
• Accompagner les implémentations entreprises : Débloquer les défis liés à la préparation des données, à l’intégration d’outils et à l’orchestration multi‑agents. Intervenir directement pour aider vos équipes à évaluer la maturité technique des clients, lever les obstacles et codifier des méthodologies de livraison standardisées et reproductibles.

Impact client & business

• Accélérer l’adoption agentique : Construire et ancrer des relations solides au niveau exécutif au sein de votre portefeuille clients, garantir une activation, un déploiement et une création de valeur en production fluides et durables avec Agentforce.
• Accélérer la performance du portefeuille : Piloter votre portefeuille de comptes avec une rigueur d’ingénierie, surveiller la santé des projets, la vélocité de livraison et les métriques de consommation pour accélérer la progression vers les résultats business des clients.
• Alignement transversal : Collaborer étroitement avec les équipes Services, Account Success et Produit pour activer et consommer Agentforce rapidement, en permettant aux entreprises de passer du pilote à la production à grande vitesse.

Vous êtes notre Builder Lead si …

Vous avez un leadership éprouvé : 4 ans ou plus de management direct ou de leadership technique à fort impact, pilotant des équipes techniques ou d’ingénierie pluridisciplinaires, avec un historique de recrutement, de mentorat et de développement de talents techniques.

Vous apportez une profondeur technique avancée : une compréhension architecturale approfondie de l’IA, des LLMs et de l’écosystème Salesforce. Vous avez une expérience concrète en implémentation de logiciels d’entreprise, modélisation de données, intégration d’API et déploiements IA, maîtrisez Agentforce & Data Cloud.

Vous ne faites pas juste comprendre la stack technique - vous savez comment l’orchestrer pour débloquer l’échelle entreprise et générer une valeur immédiate en production.

Vous menez avec un focus client entreprise : solide expérience dans la gestion de stratégies clients à forte valeur ajoutée à l’échelle mondiale, associée à d’excellentes compétences de communication et d’influence au niveau exécutif. Vous pouvez tenir votre place dans une salle avec des DSI clients et des architectes d’entreprise.

Vous avez un état d’esprit «ship it» : Un sens aigu de la résolution de problèmes, une resourcefulness extrême et un état d'esprit «faire avancer les choses».

Atouts supplémentaires

• Expérience pratique dans la construction de systèmes multi‑agents, de pipelines de prompt engineering ou de garde‑fous IA déterministes.
• Familiarité avec les plateformes de données cloud (Snowflake, Databricks, BigQuery) et les pipelines de données d’entreprise.
• Certifications Salesforce pertinentes (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud ou Agentforce Specialist).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt‑out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.

Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and merit‑based. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Welcome to Salesforce

We are the Customer Company, inspiring the future of business with AI + Data + CRM. We lead with our core values, helping companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too – driving your performance and career growth, charting new paths, and improving the state of the world.