Luxury Retail Team Leader & KPI Driver

Loro Piana

Serris

On-site

EUR 32,000 - 46,000

Full time

11 days ago

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Job summary

Loro Piana is seeking a Store Supervisor for our Serris boutique to drive sales and lead the team in delivering exceptional client experiences. You will promote the Brand, optimize category performance, and support the Store Manager in daily operations, cash handling and administrative tasks.

Fluency in French and English is required, with a passion for luxury retail. You will coach staff, maintain visual standards, monitor KPIs, and contribute to business development through proactive client

Qualifications

Strong sales performance in retail environment.
Proven leadership and team development abilities.
Autonomy, reliability and rigorous execution.
Excellent communication and project management skills.
Passion for Loro Piana products and brand.
Fluent in French and English; other languages a plus.

Responsibilities

Sell all Loro Piana products and achieve sales targets.
Act as reference for the store team on sales performance and grooming.
Assist in KPI analysis and implement improvement action plans.
Create a positive working environment and motivate the team.
Supervise floor activities and coach/mentor colleagues.
Ensure cash management, administration, after-sales operations, and stock procedures.