Luxury Retail Assistant Store Manager

Ermenegildo Zegna; Monaco; On-site; EUR 45,000 - 75,000; Full time

Job summary

Ermenegildo Zegna Monaco is seeking an Assistant Store Manager to join our luxury team and drive sales while leading the store crew with enthusiasm and professionalism.

You will support the Store Manager, supervise staff, and implement brand standards to deliver a premier customer experience in a high-end environment. The role requires strong communication, reliability, and a passion for hospitality and fashion.

Qualifications

• At least 3 years of experience in the hospitality or luxury industry.
• Strong people-skills and hospitality mindset.
• Dynamic in-store sales personality with leadership potential.

Responsibilities

• Strive to achieve daily, weekly, monthly and yearly sales and KPIs.
• Support Store Manager by supervising staff, drafting schedules and ensuring productivity.
• Collaborate with Marketing/CRM to foster initiatives and improve store performance.
• Promote a customer-centric culture and coach the team.
• Assist with recruitment and onboarding of top talent.
• Provide feedback on products, stock levels and transfers.
• Implement Visual Merchandising guidelines to maximize store appeal.
• Ensure adherence to Company Guidelines and Zegna Code of Ethics.
• Support Health & Safety compliance and attendance at trainings.

Skills

In-store sales

Team leadership

Customer service

Hospitality experience

Job description

Ermenegildo Zegna Monaco is seeking an Assistant Store Manager to join our luxury team and drive sales while leading the store crew with enthusiasm and professionalism.

You will support the Store Manager, supervise staff, and implement brand standards to deliver a premier customer experience in a high-end environment. The role requires strong communication, reliability, and a passion for hospitality and fashion.