Localization Operations Manager (x/f/m)

Doctolib; Levallois-Perret; Hybrid; EUR 100,000 - 134,000; Full time

Job summary

Doctolib is seeking a Localization Operations Manager to audit and redesign end-to-end translation and localization workflows across multiple language markets, integrating AI/MT tooling and governance. You will collaborate with engineering, design, product, medical, and local go-to-market teams to deliver a durable localization process and tooling.

The role requires experience in AI-native workflows, stakeholder management, and multi-market localization.

Qualifications

• Experience as Technical Program Manager, Product Manager, or Localization Operations Manager designing localization/internationalization tooling and MT/AI-assisted workflows (hands-on).
• Strong proficiency in AI-native workflows as they relate to software development and content management; ability to build tooling solutions.
• Experience with multi-market, multi-language products at scale; Italian, French, or German localization is a plus.

Responsibilities

• Audit current end-to-end localization workflow from content creation to QA and implement improvements.
• Evaluate and evolve AI-assisted translation tooling and glossary ownership, governance, and human review fit.
• Define vendor and tooling strategy for translation and linguistic quality across markets; update tool stack as needed.
• Design and rollout evolved processes in partnership with engineering, design, product, medical, and local go-to-market teams.
• Hand off a durable process and toolset by the end of the engagement.

Skills

PM/TPM experience

Localization tooling design

AI-native workflows

Stakeholder management

Independent contractor

English proficiency

Tools

AI translation tooling

Glossary governance tooling

Job description

Set a new pulse for healthcare!

We\'re looking for a Localization Operations Manager to audit and redesign how we conduct translation and localization end to end; from content creation, through engineering delivery, to linguistic quality review. You will challenge our current tooling and AI/MT workflows, content ownership and governance models, integrate AI software development best practices, and leave behind a better process and toolset for multiple language markets, not just one.

What you\'ll do

• Audit the current end-to-end localization and translation workflow for our three main markets, from source content definition through engineering execution to linguistic QA, defining and implementing improvements for an updated localization process.

• Evaluate and evolve our use of machine translation and AI-assisted translation tooling, including glossary ownership and governance, content classification, and where and how human review fits in.

• Define a vendor and tooling strategy for translation and linguistic quality across our language markets; updating our existing tool stack as needed.

• Design and roll-out evolved processes in partnership with engineering, design, product, medical, and local go-to-market teams

• Hand off a durable process and toolset by the end of the engagement.

Who you are

You\'ll be a great fit if you:

• Prior experience as a Technical Program Manager, Product Manager, or Localization Operations Manager, with hands-on experience designing and implementing localization/internationalization tooling and MT/AI-assisted translation workflows.

• Strong proficiency in AI-native workflows as they relate to software development and content management. Can build tooling solutions, agents, and technical solutions where needed.

• Experience with multi-market, multi-language products at scale. Italian, French or German localization experience is a plus.

• Track record of shipping quality, speed, or cost improvements to a localization or translation operation.

• Strong stakeholder management across design, engineering, and content teams.

• Comfortable working independently on a fixed-term, outcome-driven engagement.

• Professional working proficiency in English; fluency in Italian is a plus.

Our interview process

• Hiring Manager Interview (1 hour)

• Case Study & Restitution

• Behavioral Interview (1h30)

• At least one reference check

Job details

• Short term position

• 9 months

• Paris or Berlin, France

• Hybrid work setup (up to 2 remote days per week)

• Start date: as soon as possible

We welcome everyone

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, or disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g., pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.

Join us in building the healthcare we all dream of!