Lifecycle Services Sales Specialist

Copeland; Saint-Priest; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading global solutions provider in France is seeking a Sales Specialist for Pipeline & Terminal Solutions. This role centers on executing business strategies to enhance customer adoption and retention, engaging closely with sales and technology teams. Candidates should possess an engineering degree and strong customer-facing experience, along with excellent communication skills in English, Dutch, and French. This position fosters collaboration to drive measurable results in the energy and transportation sectors.

Qualifications

• Bachelor's degree in engineering required.
• Successful track record of customer-facing roles.
• Good operational knowledge of customers & contracts management.
• Excellent English written and oral communication skills; working knowledge of Dutch and French languages required.

Responsabilités

• Implement the business strategy for Adoption & Expansion.
• Collaborate with other functional groups to achieve objectives.
• Engage with sales and technology teams to improve customer satisfaction.
• Collect customer insights to improve retention & expansion best practices.
• Ensure Adoption & Expansion productivity in collaboration with the CSM team.

Connaissances

Customer-facing role experience

Operational customer & contracts management

Stakeholder-needs analysis

Excellent communication skills in English

Knowledge of Dutch and French

Formation

Bachelor's degree in engineering

Description du poste

The Pipeline & Terminal Solutions Lifecycle Services Sales Specialist will be responsible for coordinating and supporting Customer Adoption & Expansion activities in the Benelux and France regions, for Emerson’s Energy, Transportation, and Storage Solutions (ETS) business, serving customers who operate extensive terminal and pipeline networks for hydrocarbons, renewables, and chemicals.

The role will focus on executing the business strategy, ensuring effective service delivery, and driving measurable results from Adoption and Expansion initiatives. It requires close collaboration with customers and internal teams—sales, operations, technology, and support—to maintain satisfaction and retention, oversee maintenance of existing applications, grow the installed base, and identify new business opportunities together with the ETS Europe sales organization.

We look forward to seeing your application!

In This Role, Your Responsibilities Will Be :

• To implement the business strategy for Adoption & Expansion for the Pipeline & Terminal customers in Benelux and France.
• To collaborate with other functional groups and managers to ensure the delivery of the agreed strategies and objectives.
• To engage with sales, technology, & support services teams to help improve overall customer satisfaction and to support customer value realization.
• To collect customer insights and feedback to continuously improve customer retention & expansion best practices, portfolio offerings, and product features.
• To ensure Adoption & Expansion productivity & performance achievement in collaboration with the Customer Success Management (CSM) team.

Who You Are :

You are the first to identify potential future policies, practices, and trends within the organization, the competition, and the marketplace. You consistently apply a business-driven and marketplace-focused approach when prioritizing actions. You adjust communication content and style to meet the needs of diverse collaborators. You model and encourage expressing diverse ideas and opinions to empower your team. You are a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts.

For This Role, You Will Need :

• Bachelor's degree in engineering required.
• Successful track record of customer-facing roles.
• Good operational knowledge of customers & contracts management.
• Stakeholder-needs analysis, support prioritization, and coordination with technology and services are a must.
• Able to influence, present, and interact comfortably at all organizational levels.
• Adapt to shifting priorities and remain flexible with ever-changing processes.
• Experience in working with geographically distributed teams.
• Excellent English written and oral communication skills; working knowledge of Dutch and French languages required.

Preferred Qualifications that Set You Apart :

• Demonstrated experience in the O&G midstream industry.
• Strong understanding of Emerson's Pipeline & Terminal Solution portfolio or similar.
• Experience liaising with technology and service groups.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.