Learning & Development Officer (F/M)

The Ascott Limited; Levallois-Perret; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A multinational hospitality firm in Levallois-Perret is seeking a Learning & Development Officer to implement and coordinate comprehensive learning activities across Europe. The ideal candidate has a background in HR and experience in training facilitation. Responsibilities include conducting training needs analyses, managing KPIs, and adapting training content to meet local requirements. This role is hybrid and offers a dynamic environment focused on building a strong learning culture.

Qualifications

• Experience in conducting training needs analyses.
• Proven track record of coordinating training sessions.
• Ability to adapt learning content for different audiences.

Responsabilités

• Conduct training needs analyses with managers.
• Coordinate the European training plan.
• Design and facilitate various training sessions.
• Manage relationships with training providers.

Connaissances

Training needs analysis

Training design and facilitation

Cultural adaptability

KPI monitoring

Formation

Degree in Human Resources or related field

Outils

Learning Management Systems (LMS)

Microsoft Office Suite

Description du poste

The Ascott Limited is hiring a Learning & Development Officer – Europe (Hybride)!

Reporting to the Learning & Development Manager Europe, you will support the implementation of our European learning strategy and contribute to building a strong learning culture across multiple countries.

Based at The Ascott Limited Europe Headquarters in Levallois-Perret, France, you will coordinate and deliver learning activities, ensuring consistency, quality, and engagement in all training initiatives across Europe.

Responsibilities

• Conduct training needs analyses (TNA) in collaboration with managers and departments to identify skills gaps and learning priorities.
• Coordinate and implement the European training plan in alignment with the Group’s learning strategy and local business priorities.
• Design, organize, and facilitate training sessions (in-person and virtual) for both operational and corporate teams.
• Adapt global learning content to local cultural and regulatory contexts, ensuring relevance and engagement.
• Manage relationships with training providers and oversee administrative processes (contracts, attendance, reporting).
• Monitor learning KPIs (training hours, participation rate, completion rate) and report progress to the L&D Manager Europe.
• Support hotel openings and transformation projects through onboarding and learning programs.
• Contribute to European and global L&D initiatives, including the development of Ascott Academy Europe and the Qualiopi certification process.
• Deliver and facilitate training sessions within the cluster, covering onboarding programmes and specific learning topics identified in the Learning Directory.