Learning & Development Manager

Qonto; Paris; On-site; EUR 70,000 - 95,000; Full time

Job summary

Qonto is hiring a Learning & Development Manager to elevate our self-service content, coaching, and group learning. You will partner with the People team and managers to deliver impactful learning experiences across the business, helping Qontoers grow skills and capabilities.

You will design scalable content, lead workshops, and coach teams with Lean principles, ensuring learning translates into real performance improvements across the organisation.

Qualifications

• Solid experience in Learning & Development with strong foundations in programme design and pedagogy.
• Comfortable creating learning content that scales, including self-serve and tool-based learning.
• Strong facilitation and coaching skills, especially with managers.
• Excellent stakeholder management and ability to deliver autonomously with a high bar.
• Fluency in English and French is required.
• Lean Methodology familiarity is a plus for coaching frameworks.

Responsibilities

• Build learning content in Sana that reflects Qonto’s culture and addresses real pain points observed on the ground.
• Facilitate workshops and learning sessions, including Manager Academy modules, adapting formats to needs.
• Coach Qontoers using Lean principles as a framework to operationalise culture and continuous improvement.
• Stay close to teams and the business, linking what you build to observed needs and future priorities.

Skills

Learning & Development

Programme design

Pedagogy

Facilitation

Coaching

Stakeholder management

English-French fluency

Job description

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe’s leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 more about our culture here.

Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started.

Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn’t a program; It’s who we are. We’ve built a discrimination-free hiring process because the best teams are built on merit.

AI at Qonto: AI is deeply embedded in how we work (here) – Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.

Join Qonto as a Learning & Development Manager to maintain and elevate our learning programmes during a key period for the People team, ensuring Qontoers continue to access high-quality self-service content, group coaching, and tailored learning support.

You will work closely with Olivia (Knowledge & Learning Lead) and partner with managers and internal experts across Qonto to deliver impactful learning experiences, quickly and with a high bar.

What you’ll do

• Build learning content in Sana that reflects Qonto’s culture, addresses real pain points observed on the ground, and anticipates future capability needs.
• Facilitate workshops and learning sessions, including Manager Academy modules, adapting formats to what Qontoers actually need.
• Coach Qontoers using Lean principles as a framework — because at Qonto, L&D is how culture gets operationalised. You’ll coach by embodying and transmitting the ways of working that define us: continuous improvement, problem-solving at the source, and learning from the field.

Across all three, you’ll stay close to teams and the business — connecting what you build and deliver to what you observe, what’s coming, and what will help Qonto grow.

What we can offer you

• A role with fast ramp-up, where strong L&D fundamentals will help you get effective quickly in Qonto’s context.
• A mix of formats: self-serve content, manager coaching, workshops, and ad hoc training requests.
• A highly collaborative environment with managers and internal experts.

What we’re looking for

• Solid experience in Learning & Development, with strong foundations in programme design and pedagogy.
• Comfortable creating learning content that scales, including self-serve and tool-based learning.
• Strong facilitation and coaching skills, especially with managers.
• Excellent stakeholder management and ability to deliver autonomously with a high bar.
• English and French fluency is required.
• A big plus if you’re familiar with Lean Methodology — you’ll use Lean principles as a coaching framework to help Qontoers embody Qonto’s culture and ways of working, not just acquire new skills.

About your future manager

You will report to Olivia, who has been at Qonto for 4 years and has seen the company grow from ~500 to ~1,700 Qontoers. Olivia started in Onboarding and progressively expanded her scope across L&D, Knowledge Management and DEI. Olivia’s management style will suit you if you want to be developed and coached, and if you want to grow in autonomy and visibility.

At Qonto, we understand that true diversity isn’t just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick — who knows? You may have the missing piece of the puzzle we’ve been searching for all along.

By applying, you agree that Qonto processes your personal data to assess your application. Your data is kept for up to 2 years in our candidate pool. Read our Privacy Notice for full details.

On average, our hiring process lasts 20 working days. Moreinformationon our candidate journey here

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