KYC Supervisor

Jobtailor; Paris; Sur place; EUR 70 000 - 95 000; Plein temps

Résumé du poste

Jobtailor seeks an experienced KYC/AML Team Lead in Paris to supervise and enhance our customer due diligence program. You will mentor analysts, implement KPI-driven coaching, and ensure compliant review workflows across fintech verticals.

You will train new hires, align processes with regulatory updates, and collaborate with Product, Engineering, and Risk to optimize KYC operations and scale performance while maintaining quality standards.

Qualifications

• 3+ years in KYC/AML/Financial Security in fintech/bank/start-up environments.
• Experience supervising/mentoring a team for at least 1 year.
• Strong AML/CFT regulatory knowledge and compliance mindset.
• Experience with KPI tracking and coaching programs.
• Experience onboarding new team members and streamlining processes.

Responsabilités

• Conduct thorough KYC/KYB reviews in accordance with current laws and internal regulations
• Resolve complex cases with compliant, customized solutions
• Maintain subject matter expertise through regulatory updates and development
• Onboard and train new members on KYC/SOP procedures and tools
• Support growth through regular 1:1s and actionable feedback
• Identify training gaps and deliver targeted development plans
• Manage schedules, approve leave, ensure shift coverage for SLA
• Align daily workflows with team goals and quality standards
• Collaborate with Product, Engineering, and Risk on KYC projects
• Implement scalable procedures and continuous improvement
• Execute quality controls and lead improvement initiatives

Connaissances

KYC/KYB Reviews

AML Compliance

Team Performance

Coaching Programs

Data Analysis

Process Optimization

Regulatory Updates

SOP Procedures

English Proficiency

Onboarding Training

Outils

Zendesk

Forest

Next Matter

Description du poste

• Conduct thorough KYC/KYB reviews in accordance with current laws and internal regulations


• Resolve complex cases and edge situations with customized, compliant solutions


• Maintain subject matter expertise through regulatory updates and continuous professional development


• Onboard and train new members on KYC/SOP procedures, regulatory requirements, internal tools, and review best practices


• Support professional growth through regular 1:1s and actionable operational feedback


• Identify training gaps, create individual development plans, and deliver targeted small-group training


• Manage schedules, approve leave requests, and ensure shift coverage for SLA compliance


• Manage daily workflows to align tasks with team goals and maintain quality standards


• Collaborate with Product, Engineering, and Risk on projects to optimize KYC processes


• Implement and enhance procedures for scalable and consistent operations


• Execute quality controls and lead continuous improvement projects to meet or exceed performance targets

Requirements

• At least 3 years of experience in KYC/AML/Financial Security at a fintech, payment institution, bank, or fast-paced start-up/scale-up environment


• Preferably at least 1 year of experience as a team supervisor/mentor


• Strong understanding of the AML/CFT regulatory framework and a “protect mindset”


• Hands-on experience managing team performance, setting and tracking KPIs, monitoring productivity metrics, and running structured coaching or training programs


• Experience onboarding and training new team members


• Experience streamlining internal processes for operational efficiency and scalability


• Data-driven approach, strong analytical skills, and attention to detail


• Ability to prioritize in a fast-paced production environment and manage urgent cases without compromising compliance


• High proficiency with modern compliance tools and CRMs, such as Zendesk, Forest, and Next Matter


• Proactive, hands-on approach


• Excellent communication skills in English


• Fluency in either German, Dutch, French, Spanish, or Italian

Core Competencies

Demonstrates expertise in KYC/KYB reviews and AML/CFT regulatory frameworks, with a strong focus on compliance and operational efficiency. Capable of onboarding and training team members while managing performance metrics and continuous improvement initiatives.

Highest-signal resume keywords

• KYC/KYB Reviews


• AML/CFT Regulatory Framework


• Team Performance Management


• Compliance Tools


• Training and Development

ATS Optimization Keywords

Hard Skills

• KYC Reviews


• AML Compliance


• Performance Metrics


• Operational Efficiency


• Data Analysis


• Process Streamlining


• Quality Control


• Regulatory Updates


• SOP Procedures


• Coaching Programs

Soft Skills

• Excellent Communication


• Proactive Approach


• Attention to Detail


• Problem Solving


• Collaboration

Industry Keywords

• Financial Security


• Fintech


• Payment Institution


• Start-up


• Scale-up

Tools & Technologies

• Zendesk


• Forest


• Next Matter