Key Account Manager

UTAC; Linas; Hybride; EUR 45 000 - 65 000; Plein temps

Résumé du poste

A leading automotive testing company is seeking a sales professional in Île-de-France, France, to ensure customer growth and manage key relationships. Responsibilities include achieving sales targets, negotiating during business acquisitions, and collaborating with teams for competitive quotations. The ideal candidate has strong commercial skills and experience in key account management, with opportunities for flexible work arrangements.

Prestations

Competitive salary

Support for health and wellbeing

Flexible work arrangements

Qualifications

• Experience in key account management or commercial roles.
• Strong understanding of global key account management.
• Ability to build and maintain customer relationships.

Responsabilités

• Ensure growth with customers through profitable order intake.
• Manage customer relationships and handle claims.
• Drive negotiation during the business acquisition process.
• Prepare budgets and manage selling prices.
• Monitor overdue and take necessary actions.

Connaissances

Commercial skills

Customer relationship management

Business development

Negotiation

Description du poste

Missions

• Ensure growth with the Customers via profitable order intake
• Manage the customer relationship
• Represent Sales in the operation team

Responsibilities

Commercial skills

• Identify and evaluate new business opportunities and adjacent market opportunities (new services / new standards).
• Meet sales targets and revenue growth targets.
• Drive the negotiation during Business Acquisition process
• Deliver commercial insights
• Determine the sales price objectives according to his knowledge of the market and competitors’ position (through Customer information and Marketing feed-back)
• Prepare the budget, manage and report the selling prices and the order intake target list
• Responsible for the turnover and its evolution for the Customer(s)
• Manage the relationship with the customer in case of claims and logistic / quality crisis
• Monitor and take the necessary actions to reduce overdue

Relationships / behaviour

• Manage and build strong professional relationships directly with customers and internal stakeholders
• Develop and maintain high level prospect relationships through regular face to face meetings
• Promote and maintain high level of customer satisfaction.
• Ensure the competitiveness and full-compliance of Utac offers with the expectations and requirements of the Customer :
• Work together with KAMs in other Regions to ensure global consistency
• Initiate and conduct all possible actions in order to be able to submit, within the time limits, a competitive quotation economically and technically (with the support of the operation team)
• Participate in Project Teams in order to explain and defend the Customer’s view in terms of quality, costs, delivery times and in order to satisfy their requirements.

Qualifications

Qualifications / Experience Required

• Key account management / commercial experience
• Good knowledge of global key account mangement

Core Competencies :

• Skilled at building and maintaining customer relationships.
• Experience of developing new business and new markets.

Key Behaviours / Personal Attributes :

• Makes it happen; highly driven, tenacious and determined with high levels of personal resilience.
• Seeks out opportunities and minimizes risks. Has an open and flexible approach that is adaptable to different customer styles and needs.

Other information :

• Office Location : Monthléry, FR with some flexibility to work from home.
• Ability to travel approximately - up to 50% of working time mainlyin Europe

Additional Information

For you, as a potential UTAC team member, we believe that the international and diverse nature of our business combined with the passion, energy and friendliness of our people create a great place to work. UTAC is proud to be an equal opportunities employer, valuing inclusion and supporting our people to be themselves and at their very best.

By joining us you will gain access to a broad range of learning relevant to your role and personal development, as well as exposure to leading technologies and expertise.

Our reward and benefit programmes are designed to support our people with competitive and locally tailored packages combined with support for individual health and wellbeing both inside and outside of work.

PERFORMANCE INDICATORS

• Order intake (€)
• Revenue (€)
• EBITDA (€)
• DSO
• Market share (%)
• Level of customer satisfaction
• Number of strategic customer contacts