Junior Quality Management System Officer

European Directorate for the Quality of Medicines & HealthCare (EDQM), Council of Europe; Strasbourg; On-site; EUR 35,000 - 52,000; Full time

Job summary

The European Directorate for the Quality of Medicines & HealthCare (EDQM) in Strasbourg seeks a Junior Quality Management System Officer to support EDQM's quality documentation, audits and data management within the Quality, Assurance and Risk Management Section (QARS).

You will assist in developing, reviewing and maintaining quality documentation, contribute to normative surveillance, and help promote a culture of quality across the EDQM through training and communication activities.

Qualifications

• Master’s degree in a relevant field required.
• 6 months to 2 years’ experience in quality management systems within a regulated environment.
• Very good knowledge of one of the Council of Europe’s official languages (English or French) and good knowledge of the other.

Responsibilities

• Contribute to the management of EDQM quality documentation and archiving.
• Contribute to quality audits, including preparation, organisation and reporting.
• Assist in collection, analysis and presentation of quality-related data and performance metrics.
• Support awareness-raising and training activities to promote a culture of quality.

Education

Master’s degree (2nd cycle Bologna framework) in quality management, pharmaceutical sciences, chemistry, biochemistry, biotechnology, or related discipline

Job description

Junior Scientific Assistant - CEP procedure

Grade: B3

Reference: 1612/2026

Deadline for applications: 3/11/2026

We’re hiring a Junior Quality Management System Officer :

The team within which you will work, the Quality, Assurance and Risk Management Section (QARS), is part of the Management Support Division. Its role is to provide assurance, advice and insight aimed at improving the EDQM’s operations and supporting the achievement of its objectives. The section contributes to evidence-based decision-making and strengthens the EDQM’s integrity, transparency and accountability framework.

Your Role

As a Junior Quality Management System Officer, you will:

• contribute to the management of EDQM quality documentation, in particular:
• process and draft correspondence, documents, presentations, flow charts, process maps and models, in accordance with instructions;
• process, format, follow up on and archive EDQM quality documents (e.g. procedures, instructions, forms and records); update the EDQM IT tool for managing quality documents;
• support document owners in the development, review and maintenance of quality documentation, ensuring that documented information adequately describes activities, complies with applicable quality requirements and effectively supports scientific and technical operations;
• contribute to normative surveillance by monitoring relevant standards and updating the standards catalogue;
• contribute to EDQM quality audits, in particular:
• contribute to the preparation and organisation of internal and external quality audits;
• plan and conduct quality audits, including defining audit objectives, scope and approach, collecting and analysing information, preparing interview guides, conducting and/or supporting interviews, documenting audit work and contributing to the drafting of audit reports;
• monitor the implementation of corrective and preventive actions arising from audits and follow up with relevant stakeholders;
• contribute to the management, analysis and presentation of quality-related data, in particular:
• assist in the collection, consolidation and analysis of quality-related data, indicators and performance metrics;
• assist in the preparation of reports, summaries, dashboards and other information for management related to Quality Management System activities;
• support awareness-raising and communication activities aimed at promoting a culture of quality across the EDQM, in particular:
• prepare and format communications and information materials, including frequently asked questions (FAQs) related to QARS activities, and publish them on the relevant pages of the EDQM Intranet;
• provide support for training sessions and quality-related events;
• contribute to quality risk management and project improvement activities.

Requirements to apply

You must have:

• a higher education degree or qualification equivalent to a master’s degree (2nd cycle of the Bologna process framework for the European Higher Education Area) in quality management, pharmaceutical sciences, chemistry, biochemistry, biotechnology, or a related scientific or engineering discipline (such as process engineering or life sciences);
• at least six months and not more than two years’ relevant professional experience in quality management systems within a regulated environment, e.g. the pharmaceutical, life sciences or food industry, including activities such as quality auditing or document management;
• very good knowledge of one of the two Council of Europe’s official languages (English or French) and good knowledge of the other.

You must also:

• be a citizen of one of the member states of the Council of Europe and fulfil the conditions for appointment to the civil service of that state;
• have discharged any obligation concerning national service (military, civil or comparable);
• not be the parent, child, stepchild or grandchild of a serving staff member of the Council of Europe;
• be under the age of 35 years.

Your application must also demonstrate to what extent you have the competencies listed below. To help you doing so, feel free to consult our competency framework.