IT System Engineer

Academic Key; Paris; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Contentsquare is hiring an IT System Engineer in Paris to design and maintain our core IT platforms, focusing on identity, endpoint management, and SaaS apps. You’ll automate IT operations using Bash and modern workflows, while collaborating with IT Support and project teams to deliver secure, scalable services.

The role is primarily on-site in Paris, with some remote work permitted per policy. You will implement automated solutions and contribute to AI-enabled IT initiatives.

Qualifications

• Experience in IT systems engineering, endpoint management, or related field.
• Proficiency with Okta and IAM concepts.
• Hands-on experience with Jamf, Google Workspace, and Slack.
• Ability to automate IT operations with scripting and workflows.

Responsibilities

• Design, build, deploy, maintain, and improve the core IT platform.
• Manage Okta, Jamf, Google Workspace, Slack, Intune, and OS environments.
• Create automated workflows with Okta Workflows, Zapier, or similar tools.
• Develop Bash scripts to automate IT operations and lifecycle processes.
• Collaborate with IT Support and cross‑team projects; track progress with Jira.
• Lead initiatives autonomously and document decisions clearly.

Skills

Identity & access management

Automation

Scripting (Bash)

Team collaboration

Tools

Okta

Jamf

Google Workspace

Slack

Microsoft Intune

macOS

Windows

Jira

Job description

IT System Engineer

Contentsquare · Paris Area, France

Contentsquare is the all‑in‑one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Abroad Paris Area, France Full‑time Link validated

About the job You will join the IT System Engineering team within the IT Department, alongside the IT Support and IT Project Management teams. Based in Paris, you will report to the IT System Engineering Manager and contribute to the design, deployment, maintenance, and continuous improvement of Contentsquare’s core IT platforms. This is a full‑time, permanent position with no direct reports. You will work across identity and access management, endpoint and mobile device management, SaaS applications, automation, and AI‑enabled IT initiatives. The role is primarily on‑site in Paris, with some remote work permitted according to company policy.

What you’ll do

• Design, build, deploy, maintain, and continuously improve the core IT platform across identity and access management, endpoint management, enterprise mobility, and cross‑functional SaaS applications.
• Manage and improve Okta, Jamf, Google Workspace, Slack, Microsoft Intune, macOS, and Windows environments, ensuring secure, reliable, and effective services for employees.
• Build and maintain automated workflows using Okta Workflows, Zapier, Workato, or similar platforms to simplify IT processes and improve the employee experience.
• Develop, maintain, and improve Bash scripts and other scripts used to automate IT operations, system administration tasks, monitoring, configuration, and user or device lifecycle processes.
• Collaborate with the IT Support team on escalated cases and cross‑team projects, providing technical expertise across identity, endpoints, access, SaaS applications, and device management.
• Lead assigned initiatives autonomously, contribute to project management, provide clear progress updates, and use tools such as Jira to track projects and deliverables.
• Use AI tools and set up MCP servers to support automation, IT operations, and the AI at Work initiative.

Outcomes you will work toward

• Maintain secure, reliable, and well‑managed identity, endpoint, and SaaS environments for Contentsquare employees.
• Improve the efficiency, scalability, and consistency of IT operations through automation and scripting.
• Resolve escalated cases effectively in collaboration with the IT Support team.
• Deliver owned projects and initiatives with clear planning, documentation, stakeholder communication, and follow‑through.
• Identify and implement practical opportunities to improve security, performance, reliability, and employee experience across the IT platform.

Operational responsibilities

• Manage the day‑to‑day operation and continuous improvement of identity, endpoint, MDM, SaaS, and automation platforms.
• Develop and maintain Bash scripts and other scripts that reduce manual work and improve consistency across IT operations.
• Monitor configurations, deployments, software updates, access, and security controls across managed environments.
• Investigate complex technical issues, identify root causes, and implement scalable solutions.
• Document systems, workflows, processes, and technical decisions clearly.
• Collaborate with IT Support, IT Project Management, and other teams on escalated cases and cross‑team projects.

What you’ll need to succeed

• Experience in IT systems engineering, endpoint management, identity and access management, or a closely related field.
• Proficiency in Okta and a solid understanding of identity and access management concepts.
• Hands‑on experience with Jamf, Google Workspace, and Slack.
• Experience building and maintaining automated workflows with tools such as Okta Workflows, Zapier, Workato, or similar platforms.
• Practical knowledge of macOS and Windows environments.
• Proficiency in Bash and scripting, with the ability to automate repetitive administration tasks, integrate systems, troubleshoot issues, and maintain clear and reusable scripts.
• Proficiency in AI tools for IT operations, automation, or productivity.
• Experience setting up MCP servers.
• The ability to contribute to projec