Internship: Customer Success Project Manager

Zoomcar; Paris; Sur place; EUR 8 928 - 13 392; Plein temps

Résumé du poste

Zoomcar is offering a 6-month internship in Paris focusing on the implementation of Shippeo. As an intern, you will support the onboarding process, organize follow-ups with customers, and communicate customer needs to internal teams. Ideal candidates should be in their final year of a Bachelor or Master program, be fluent in both French and English, and possess strong analytical and interpersonal skills. The role is structured to foster both independence and teamwork in a dynamic environment.

Qualifications

• In your final year of a Bachelor or Master degree, preferably in a relevant field.
• Fluent in both French and English.
• You are rigorous, structured, and concise in your work.

Responsabilités

• Support the successful implementation and adoption of Shippeo for your customers.
• Organize, coordinate, and follow up on actions with customers.
• Conduct regular meetings to update stakeholders on project progress.

Connaissances

Fluent in French

Fluent in English

Analytical skills

Interpersonal skills

Autonomy in work

Multitasking

Communication skills

Formation

Final year Bachelor or Master degree in Business Economics, Supply Chain, Logistics Management or comparable program

Description du poste

Location: Paris, France
Duration: 6‑month internship
Start Date: June 2026

Responsibilities

• Support the successful implementation and adoption of Shippeo for your portfolio of customers, ensuring a smooth onboarding and deployment process.
• Organize, coordinate, and follow up on the actions agreed upon with customers to maintain momentum and ensure project deliverables are met.
• Specify customer needs related to the platform and communicate regularly with Shippeo’s internal teams to support a seamless implementation and adaptation process.
• Prepare and conduct regular weekly meetings and business reviews with customers (on‑site or off‑site) to update all stakeholders on project progress and key milestones.
• Work on internal cross‑team projects and initiatives to continuously strengthen Shippeo’s product offering and improve organizational efficiency.

Qualifications

• You are in your final year of a Bachelor or Master degree, preferably studying Business Economics, Supply Chain, Logistics Management or a comparable program.
• You are fluent in French and English.
• You are autonomous in your work and can multitask.
• You have good analytical skills and can handle daily requests from clients.
• You have good interpersonal skills.
• You are rigorous, structured and concise.
• You have good communication skills (written as well as spoken).

Diversity Statement

We are committed to fostering diversity and inclusion within our workplace as we value the unique perspectives and experiences that individuals from all backgrounds bring to our team. We are dedicated to providing equal employment opportunities to all candidates, regardless of their background or abilities, and our commitment to inclusion is reflected in our policies, practices, and workplace culture.

We understand that candidates may have unique needs or questions related to disability inclusion. To facilitate this, you can reach our dedicated Disability Advisor at [e-mail] with any inquiries or requests for accommodations during the application process.