Internet Sales Representative

DealerRefresh; Sales; Sur place; EUR 36 000 - 57 000; Plein temps

Résumé du poste

Frederick Nissan is seeking a motivated, detail-oriented individual to handle Internet sales inquiries and help maximize the dealership's online profitability. You will engage customers by phone, email or in person and assist in selecting vehicles.

The role requires knowledge of products, adherence to safety policies, and the ability to pass pre-employment testing (background checks, MVR, drug test) and have a valid driver license.

Qualifications

• Authorized to work in the USA.
• Ability to pass pre-employment testing including background checks, MVR, drug test, and valid driver license.

Responsabilités

• Respond to Internet customer inquiries by phone, email, or in person.
• Maintain knowledge of dealership products and services.
• Assist customers in selecting a vehicle and closing the sale.
• Coordinate promotions and ensure the dealership's web presence is updated.
• Follow safety policies and report accidents.

Description du poste

Frederick Nissan is looking for a highly motivated, detailed oriented individual who wants to work for one of the fastest growing Nissan dealerships in the area. Key responsibility is to respond to Internet customer inquiries and ensure that the dealership actualizes its maximum profit potential on Internet sales. This career opportunity offers a strong compensation package, benefits, and excellent working conditions.

Requirements Duties And Responsibilities

• Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by e-mail, or in person.
• Has thorough knowledge of all dealership products and services.
• Satisfies the transportation needs of Internet-generated customers.
• Directs customers to product information resources, including those available on the Internet.
• Assists customers in selecting a vehicle.
• Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
• Checks email frequently and responds to inquires immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.
• Handles all Internet sales inquires personally.
• Coordinates Internet promotions with other dealership sales promotions and advertising.
• Ensures that the Web site address is prominently displayed throughout the dealership; e.g., on business cards, flyers, pens, and all dealership advertising.
• Researches auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise.
• Works with webmaster to update the Web site frequently to attract new and repeat visitors.
• Takes photos of dealership inventory for use on the dealership site.
• Maintains an ongoing customer database to capture repeat business.
• Knows and understands the federal, state, and local laws which govern retail automobile sales.
• Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Attends product and sales training as requested by sales manager.
• Schedules first service appointment.
• Attends sales meetings.
• Maintains professional appearance.
• Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• All applicants must be authorized to work in the USA.
• All applicants must perform duties and responsibilities in a safe manner.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

• Location: Frederick, MD