Intern - Business process and AI innovation / Stagiaire - processus métier et de l'innovation IA

Coebank; Paris; On-site; EUR 18,000 - 22,000; Full time

Benefits offered by this job

Monthly internship stipend

Job summary

The Council of Europe Development Bank (CEB) offers an internship within the Loans & Social Development Directorate to support its digital transformation agenda.

You will analyse and model key business processes, design AI-enabled workflows, and collaborate with the PMU to deploy Copilot-based solutions.

Qualifications

• Strong ability to analyze and model complex business processes.
• Demonstrated interest in AI and digital transformation applications.
• Able to translate requirements into clear process descriptions and functional specs.

Responsibilities

• Analyse and document L&D business processes across the project lifecycle.
• Create process maps, workflows and user journeys detailing activities and controls.
• Identify opportunities to leverage AI across L&D processes and support pilots.

Skills

Analytical skills

Interest in AI

Microsoft 365 tools

Process modelling

Documentation skills

Education

Master's degree or final year student

Tools

Microsoft Copilot

Power Platform

SharePoint

Excel

Teams

Job description

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The Council of Europe Development Bank (CEB), established in 1956, is a multilateral development bank with a unique social mandate from its 43 member states. The CEB finances investment in social sectors, including education, health and affordable housing, with a focus on the needs of vulnerable people. Borrowers include governments, local and regional authorities, public and private banks, non-profit organisations and others. As a multilateral bank with a triple-A credit rating, the CEB funds itself on the international capital markets. It approves projects according to strict social, environmental and governance criteria, and provides technical assistance. In addition, the CEB receives funds from donors to complement its activities.

The Loans & Social Development Directorate (L&D), at the heart of the project lifecycle, cooperates closely with other CEB Directorates to develop the Bank’s loan and grant operations, within the orientations of the CEB’s Strategic Framework, and fulfil the CEB’s distinctive social mandate. L&D develops relations with borrowers, identifies opportunities for financing social investments, manages key aspects of project appraisals, negotiates contracts, structures financial offers and monitors use of funds.

The Directorate is looking for an intern to support its digital transformation agenda through the analysis and modelling of key business processes and the identification, design and deployment of AI-enabled solutions across the project lifecycle.

The incumbent will report to the Head of the Project Monitoring Unit (PMU) and work in close collaboration with colleagues within the L&D Directorate.

FUNCTIONS

Main Responsibilities / Assignments:

• Analyse and document key Loans & Social Development (L&D) business processes across the project lifecycle, including project origination, appraisal, approval, implementation, monitoring, reporting and project completion, based on internal operational frameworks, policies, manuals and guidance documents such as the Project Cycle Manual, the Handbook for the Preparation of Projects and related procedures.
• Develop process maps, workflow diagrams and user journeys describing the main L&D activities, stakeholders, information flows, decision points, deliverables and controls, using appropriate business modelling methodologies and tools.
• Identify opportunities to leverage AI solutions throughout L&D processes, including document review, knowledge management, project appraisal support, drafting of reports and memoranda, portfolio monitoring, due diligence activities and information retrieval.
• Support the design, testing and implementation of AI-enabled workflows and proof-of-concepts using Microsoft Copilot and other approved AI solutions, with the objective of improving efficiency, consistency, quality and knowledge sharing across the Directorate.
• Create and maintain structured repositories of prompts, use cases, templates, process guidance and lessons learned to facilitate the adoption of AI tools by L&D staff.
• Assist business teams in translating operational requirements into functional specifications for AI-assisted solutions and automation initiatives.
• Contribute to the development of process performance indicators and assess potential productivity gains, risks and controls associated with the use of AI tools in operational processes.
• Prepare presentations, training materials, user guidance and demonstrations to support the adoption of AI solutions and promote innovation within the Directorate.

PROFILE

Academic background:

• Graduated within the past 24 months or currently enrolled in the final academic year at an institute of higher education (ideally at a Master’s level or equivalent).
• Studies in business administration, information systems, business analytics, digital transformation, data science, artificial intelligence, computer science, engineering, public administration, economics or a related field.
• Academic coursework or research related to process improvement, business process management, digital innovation, knowledge management or artificial intelligence would be considered an advantage.

Professional background and skills:

• Strong analytical skills with the ability to understand, document and model complex business processes and workflows.
• Demonstrated interest in AI and digital transformation, and their application to organisational processes.
• Ability to translate business requirements into structured process descriptions, workflow diagrams and functional specifications. Familiarity with process modelling methodologies and tools would be an advantage.
• Good understanding of Microsoft 365 tools, including Excel, PowerPoint, SharePoint and Teams; familiarity with Microsoft Copilot, Power Platform or automation tools would be considered an asset.
• Ability to conduct structured research, analyse operational procedures and identify opportunities for process optimisation and automation.
• Strong drafting skills, with the ability to produce clear documentation, guidance notes, process maps, presentations and training materials.
• Interest in development banking, public sector organisations or financial institutions would be an advantage.
• Ability to manage multiple assignments, work autonomously and proactively engage with business stakeholders.
• Strong attention to detail combined with the ability to maintain a broad view of end-to-end business processes.

Applicants to the CEB Internship Programme are not required to have professional work experience, but any experience relevant to the role would constitute an advantage.

Language skills: Excellent command of one of the two CEB official languages (English and French), both oral and written. Working knowledge of the other one is desirable.

Core competencies:

• Client Orientation
• Communication
• Result Orientation
• Team Work

Nationality:

Citizen of one of the Bank’s Member States : Albania, Andorra, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Holy See, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Republic of Moldova, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Türkiye, Ukraine.

EMPLOYMENT CONDITIONS

Internship duration: The selected candidate will undertake an internship for the duration of 6 months, starting in February 2027. Some flexibility regarding the starting date can be granted to match the Intern’s schedule/requirements of their academic institution.

Internship allowance: lnterns at the CEB are paid 1800 € per month as a flat-rate indemnity to contribute towards living costs, public transportation and accommodation. Travel expenses or other costs are not met by the Bank.

Admission to an internship does not confer on the intern the status of a CEB staff member, nor does it confer any entitlement to subsequent appointment on a permanent or temporary basis.

RECRUITMENT CONDITIONS

The CEB welcomes the applications of all qualified candidates who are nationals of CEB Member States .

The CEB rigorously applies the principle of equal pay for equivalent work. We are committed to workplace gender equality and strive to ensure the recruitment of suitably qualified and experienced staff without regard to their gender, as well as their age, racial or ethnic origin, religion or beliefs, sexual orientation/identity, or disability. In line with peer international financial institutions, the CEB is EDGE certified (Move level) , having demonstrated its commitment to diversity, equity, and inclusion and have been assessed against the highest global standards .

In order to minimise bias, our selection processes include steps such as digitally recorded interviews, written tests and interactive interviews. Please note that initial steps in the selection process will typically be conducted online (remotely).