Implementation Services Technician

Digital Realty; Aubervilliers; On-site; EUR 32,000 - 52,000; Full time

Job summary

Digital Realty in Aubervilliers, France, seeks a Data Center Technician to deliver hands-on support within a fast-paced data center. You will handle repairs, installations, and migrations, while maintaining strict inventory accuracy and following health and safety protocols.

Ideal candidates have IT-related education and 0–2 years’ data center experience, with English fluency and strong communication. The role requires collaboration with internal teams and external suppliers to ensure

Qualifications

• 0-2 years of experience in a data center environment.
• Technical IT background or related industrial field.
• Vocational or secondary IT education.
• Certification as a qualified electrician is an advantage.
• ITIL certification or training is an advantage.
• Fluent in English, both written and spoken.
• Strong communication and attention to detail.
• Proactive, client-focused, and team-oriented.
• Ability to work in a fast-paced, dynamic environment.
• Adherence to health and safety standards.
• Problem-solving and troubleshooting skills.

Responsibilities

• Provide 24/7 technical support and promptly respond to customer requests and incidents.
• Repair, install, and migrate equipment while maintaining inventory accuracy.
• Ensure health and safety standards and collaborate with internal and external stakeholders.
• Troubleshoot and resolve technical problems under pressure; communicate effectively.

Skills

Data center operations

Troubleshooting

Hardware installation

Stakeholder collaboration

Health & safety

English proficiency

Education

Vocational IT training

Secondary IT education

Tools

ITIL certification

Electrician certification

Job description

Job Description

The Data Center Technician delivers technical support and operational interventions within a data center, acting as the first point of contact for customers and internal teams. This role is responsible for executing repairs, supporting installation and migration activities, and maintaining accurate inventory records. The technician ensures all work adheres to health and safety protocols while collaborating closely with both internal and external stakeholders. Strong communication and problem-solving skills are essential for success in this fast-paced environment.

Responsibilities

The technician provides 24/7 technical support, responding promptly to customer requests and operational incidents. They perform hands-on repairs, manage equipment installations, and assist with migration processes to ensure seamless customer implementation. Maintaining inventory accuracy and adhering to strict health and safety standards are key aspects of the role. The technician works collaboratively with internal teams and external suppliers to resolve issues efficiently, always prioritizing customer satisfaction. They are expected to demonstrate a proactive attitude, attention to detail, and commitment to delivering high-quality service. Effective communication and teamwork are vital, as is the ability to troubleshoot and resolve technical problems under pressure.

Qualifications

• 0-2 Years experience in a data center environment
• Previous technical experience in IT or a related industrial field
• Vocational school or secondary education in an IT technical field
• Certification as a qualified electrician is a distinct advantage
• ITIL certification or training is an advantage
• Fluent in English, both written and spoken
• Strong communication skills
• Attention to detail
• Commitment and drive
• Ability to work in a fast-paced and dynamic environment
• Proactive, can-do attitude
• Client-focused approach
• Teamwork and collaboration
• Adherence to health and safety standards
• Problem-solving and troubleshooting