ICQA Area Manager: Inventory & Quality Excellence

Amazon Inc.; Nogent-sur-Oise; On-site; EUR 60,000 - 90,000; Full time

Job summary

Amazon Inc. in Nogent-sur-Oise is seeking an ICQA Area Manager to lead inventory control and quality assurance within our fulfillment center.

You will guide a team of hourly Associates, conduct shift planning, analyze KPIs, and drive continuous improvement across operations to uphold customer obsession. You will partner with cross-functional teams, ensure SOX compliance, coach talent, interview and train managers, and respond quickly to discrepancies to maintain inventory accuracy and delivery

Qualifications

• University degree or equivalent experience in operations management.
• Experience in data analysis and working with data sets/tools.
• Proficient in French and English, spoken and written.
• Advanced MS Office, especially Excel.

Responsibilities

• Lead and supervise a team of hourly Associates (incl. Team Leads and Data Analyst) in inventory control and QA.
• Support safety programs and ensure a safe work environment and policy adherence.
• Coordinate inventory control, QA and problem solving per network strategies with SOX compliance.
• Conduct shift planning, forecast workload, and oversee process improvement projects.
• Review KPIs and perform quality analysis to protect inventory integrity and CX.
• Develop expertise in FC processes and drive continuous improvement with Ops.
• Assist in interviewing and training FC managers and associates, developing talent.

Skills

Operations management

Data analysis

English proficiency

Excel

Education

University degree

Tools

Excel

Job description

Amazon Inc. in Nogent-sur-Oise is seeking an ICQA Area Manager to lead inventory control and quality assurance within our fulfillment center.

You will guide a team of hourly Associates, conduct shift planning, analyze KPIs, and drive continuous improvement across operations to uphold customer obsession. You will partner with cross-functional teams, ensure SOX compliance, coach talent, interview and train managers, and respond quickly to discrepancies to maintain inventory accuracy and delivery