Human Design Program Lead (f/m/d)

Kraken; Paris; Sur place; EUR 120 000 - 180 000; Plein temps

Résumé du poste

Kraken, Paris-based, is seeking a Human Design Lead to drive culture and ways of working transformations for major clients. You will apply adult learning, leadership development and coaching to enable strategic change across executive levels.

Join a global energy tech company that prioritizes human-centered design, collaboration, and scalable learning programs. Based in Paris, you’ll lead complex transformative initiatives with senior stakeholders.

Qualifications

• A systems thinker with human-led approach to transformation.
• Deep knowledge of adult learning, behaviour change and organisational psychology.
• Experience leading portfolios of major programs across geographies.
• Track record of trust-based partnerships with C-suite executives.

Responsabilités

• Own and drive successful enablement and implementation of culture transformation.
• Lead relationships with new and existing senior clients.
• Kick-start Human Design discussions with clients.
• Coordinate teams across Human Design, Org Design and Tech.

Connaissances

Systems thinker

Human-led leadership

Storytelling

Facilitation

Executive coaching

Change management

Adult learning

Cross-cultural communication

Outils

Leadership coaching tools

Description du poste

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide.

It’s an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone.

What we do:build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.

Why we do it:future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.

Where you’ll fit in:

Kraken is the operating system of the future for Utilities. When a utility signs up to use Kraken, they have some big ambitions. They want to; improve customer experience, reduce cost to serve or accelerate growth and innovation. To make this possible at pace, clients need the incredible tech stack that Kraken offers, the ability to improve how they operate and to have a culture that enables them to thrive.

Clients are increasingly interested in understanding how they can improve not only their customer operations but the business functions, and business units that sit horizontally and vertically to customer operations in retail.

To enable this Kraken now structures itself across 3 key delivery practice groups. Human Design, Org Design and Tech.

This role sits within the Human Design Team.

Purpose of the Human Design Lead

The main purpose of the Human Design Lead is to be the single point of accountability for the successful enablement and implementation of culture / ways of working transformation in our clients. Human Design activities align to Global Practices and include:

• Human enablement

• Behavioural transformation

• Leadership Development Programs

• Coaching

• Learning

What you’ll own:

• New and existing senior clients’ relationships

• Kick-start Human Design discussion with clients

• Cultural stewardship

What you bring to the party:

• In depth knowledge and expertise in all facets of Human Design necessary to enable transformation (including cultural transformation, leadership development, coaching, learning)

• Experience in leading portfolios of major program transformations across different geographies

• Track record of trust-based partnerships with C-suite and executives

• Excellent communication skills at storytelling level across different seniorities and cultures

• Excellent facilitation skills

• Experience in navigating ambiguity and complexity

• Clear understanding of the connection between human, organisation and technology in the context of tech-enabled transformations

• Experience of working within the Energy, Utilities and Telco industries is highly desirable

• In depth knowledge of leadership and organisation behavioural best practices including concepts such as

What we’re looking for

• A systems thinker who is human-led based in Paris, France

• We are a kind, friendly, human organisation.

• Deep understanding of adult learning, behaviour change and organisational psychology.

• A world-class and experienced leadership development expert.

• A storyteller who deeply understands the art of facilitation

• Proven credibility working with senior leaders and executives.

• Experience building or scaling leadership or learning practices in complex environments.

• Calm, confident and playful presence - able to challenge with empathy and clarity.

Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, Australia, and USA. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5. Check out our Welcome to the Jungle site (FR / EN) to learn more about our teams and culture.

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.

Please note that, in line with our current recruitment policy, we are unable to offer visa sponsorship for this position; applicants must have the right to work in the country that they’re applying to, at the time of application.