Guest Experience Educator - Luxury Activewear

lululemon; Paris; Sur place; EUR 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Extended health plans

Paid time off

Employee discounts

Fitness/yoga classes

Résumé du poste

lululemon Athletica in Paris is seeking an Educator to deliver world-class guest experiences. You will share product knowledge, engage with guests, and help them feel welcome in our store, while upholding our community-focused culture.

This role requires flexible availability, the ability to move on the shop floor, and a commitment to inclusivity and teamwork. You will support store operations, participate in omnichannel programs, and contribute to a premium luxury environment.

Qualifications

• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
• Must have the ability to travel to assigned store with own transportation methods

Responsabilités

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Perform work in accordance with applicable policies, procedures, and laws or regulations.

Connaissances

Guest Experience

Inclusion & Diversity

Integrity/Honesty

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Formation

High school diploma

Outils

In-store technology

Description du poste

lululemon Athletica in Paris is seeking an Educator to deliver world-class guest experiences. You will share product knowledge, engage with guests, and help them feel welcome in our store, while upholding our community-focused culture.

This role requires flexible availability, the ability to move on the shop floor, and a commitment to inclusivity and teamwork. You will support store operations, participate in omnichannel programs, and contribute to a premium luxury environment.