Global Technical Client Integration – English Speaker – Remote from France

Jobgether; France; À distance; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A recruitment firm is seeking a Global Technical Client Integration professional to provide technical support remotely from France. The role entails collaborating with teams to ensure successful technology integration, requiring strong communication skills and basic web language understanding. Candidates should be fluent in English and French. Benefits include a 4-day workweek, meal vouchers, and comprehensive health insurance.

Prestations

4-day workweek

Meal vouchers

50% reimbursement for public transport

Comprehensive health insurance

Peer-to-peer gift voucher program

Flexible remote working options

Opportunities for personal growth

Qualifications

• Entry-level candidates are welcome, internships or apprenticeships are a plus.
• Strong analytical skills with an ability to maintain a holistic perspective.
• Knowledge of established processes and procedures.

Responsabilités

• Provide technical support and guidance to clients throughout the integration process.
• Identify errors in configurations and propose suitable solutions.
• Manage and negotiate objections related to non-compliant configurations.

Connaissances

Fluent in English

Fluent in French

Analytical skills

Understanding of web languages

Customer service experience

Teamwork

Proactive mindset

Formation

Degree in Computer Science/Information Systems Management or related field

Outils

HTML

SQL

JavaScript

PHP

Description du poste

Jobgether has ALL remote jobs globally. We match you to roles where you’re most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a Global Technical Client Integration, remotely from France.

As a Global Technical Client Integration, you will be responsible for providing high-level technical support to clients during their integration process into our network. This involves closely collaborating with marketing and technical teams to ensure timely and successful implementation of tracking technology in line with campaign specifications. You will need to quickly identify configuration issues, provide solutions, and manage client relationships effectively. Strong communication skills and attention to detail are essential to your success in this dynamic role.

Accountabilities

• Provide technical support and guidance to clients throughout the integration process.
• Identify errors in configurations and propose suitable solutions to ensure alignment with the team’s objectives.
• Manage and negotiate objections related to non-compliant configurations and work to resolve them.
• Contribute to meeting monthly team integration goals, with a performance-based incentive system.
• Validate the work of other team members before technical approval.
• Report platform bugs and technical issues, ensuring they are escalated appropriately.
• Maintain and update an internal and external knowledge base.
• Test new features and developments, ensuring they meet quality standards.

Requirements

• A degree in Computer Science/Information Systems Management or a related field (preferred).
• Entry-level candidates are welcome, and internships or apprenticeships are a plus.
• Basic understanding of web languages such as HTML, SQL, JavaScript, and ideally PHP.
• Fluent in English and French, both written and spoken.
• Strong analytical skills with an ability to maintain a holistic perspective.
• Experience in customer service or relationship management is a plus.
• Familiarity with e-commerce platforms and their functioning.
• A keen interest in improving work productivity and quality.
• Autonomy and proactive mindset, with the ability to work well in a team.
• Knowledge and adherence to established processes and procedures.

Benefits

• A 4-day workweek to support a healthy work-life balance.
• Meal vouchers for lunch.
• 50% reimbursement for your public transport (Pass Navigo).
• Comprehensive health insurance covering various medical services, including optical and dental.
• Peer-to-peer gift voucher program to thank colleagues.
• Flexible remote working options.
• Enjoy spacious and pleasant offices located by Canal Saint Martin in Paris.
• A dynamic, social, and inclusive company culture that promotes diversity.
• Opportunities for personal and professional growth in a supportive environment.