Global Service Engineer – Solar Inverters & Storage

Solplanet; Lyon; Sur place; EUR 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

An International Team Environment:Join

Ownership and Impact

Value-Driven Culture

A Multi-Cultural Workplace

Professional Growth Opportunities

Be Part of a Growing Industry

Résumé du poste

Solplanet in Lyon, France, is seeking a Service Engineer to support Level 1/2 service for string inverters and related equipment, with on-site and remote assistance as needed.

You will perform firmware updates on PV plants, coordinate with Sales and Product teams, travel nationally or internationally, and contribute to continuous improvement of Europe operations while delivering excellent customer service and ensuring safety standards.

Qualifications

• Bac +2 Electrotechnical technics and / or Contrôle Commande required.
• Electrical hazards training required.
• Knowledge of inverters and the photovoltaic sector is essential.
• Good English knowledge required.
• Willingness to travel, national and international.
• Ability to interact with Sales, Product and cross-cultural teams.
• Adaptability and rigour are essential for this role.

Responsabilités

• Follow health and safety instructions and regulations.
• Provide Level 1 and 2 service support for String INVERTERS and related communication equipment.
• Deliver remote or occasional on-site support to customers.
• Perform firmware updates on existing PV plants with Solplanet inverters and/or batteries.
• Complete operations on time and on budget.
• Represent the company as a customer contact and train customers/partners on commissioning and upgrades.
• Adhere to defined processes and document interventions.
• Issue intervention reports to customers and internal teams in Europe.
• Contribute to Europe organization improvements to raise customer satisfaction and brand recognition.

Connaissances

Electrical hazards training

Inverter knowledge

PV sector knowledge

Good English

Interdepartmental collaboration

Willingness to travel

Adaptability and rigour

Self-motivated and proactive

Formation

Bac +2 Electrotechnical technics and / or Contrôle Commande

Description du poste

Solplanet in Lyon, France, is seeking a Service Engineer to support Level 1/2 service for string inverters and related equipment, with on-site and remote assistance as needed.

You will perform firmware updates on PV plants, coordinate with Sales and Product teams, travel nationally or internationally, and contribute to continuous improvement of Europe operations while delivering excellent customer service and ensuring safety standards.