Global External Communications Lead

LVMH; Neuilly-sur-Seine; On-site; EUR 90,000 - 150,000; Full time

Benefits offered by this job

Learning and development

Global exposure

Strong team culture

Job summary

Sephora, part of the LVMH group, seeks a Global External Communications Manager to shape corporate narratives, lead proactive media strategies, and protect Sephora’s reputation across markets. Based in Neuilly-sur-Seine, the role reports to the Director of Global Communications.

You will build relationships with executives and press, coordinate with markets, manage crises, and drive global announcements while ensuring consistency with Sephora and LVMH brand standards.

Qualifications

• 8–10 years of PR and reputation management experience.
• Strong crisis management skills.
• Excellent written and verbal communication in English and French.
• Strategic thinking aligned with business objectives.
• Leadership and collaboration across internal and external partners.
• Discretion and handling confidential information.
• Strong interpersonal and influencing skills for engaging executives.
• Understanding Sephora and LVMH corporate culture.
• Passion for retail and beauty.

Responsibilities

• Develop and deliver integrated global corporate communications initiatives.
• Partner with global teams and stakeholders to build relationships with leaders, press, and PR counterparts across the organization.
• Lead major announcements and media interviews from content development to delivery.
• Cultivate relationships with journalists across international, European and French media.
• Define narratives and messages for spokespersons, and deliver targeted media plans.
• Ensure Sephora’s media relations guidelines are understood and applied globally, coordinating externally with LVMH and markets.
• Monitor media coverage and metrics, and manage issues with external agencies where relevant.
• Lead the development and execution of global reputation management strategies and mitigate risks.

Skills

Global media landscape

Crisis management

Executive visibility

English and French communication

Strategic thinking

Leadership and collaboration

Discretion and confidentiality

Interpersonal and influencing skills

Understanding corporate culture

Passion for retail and beauty

Job description

Sephora, part of the LVMH group, seeks a Global External Communications Manager to shape corporate narratives, lead proactive media strategies, and protect Sephora’s reputation across markets. Based in Neuilly-sur-Seine, the role reports to the Director of Global Communications.

You will build relationships with executives and press, coordinate with markets, manage crises, and drive global announcements while ensuring consistency with Sephora and LVMH brand standards.