Global Communication Generalist Apprentice

CEVA Logistics; Courbevoie; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global logistics company based in Courbevoie is seeking an IT Change and Communications professional to support communication and change management strategies for the IT department. The ideal candidate will have a Bachelor's degree and at least 2 years of experience in communications, with strong skills in content creation and analytics. This role will require collaboration with various departments, monitoring the effectiveness of communication strategies, and engaging stakeholders. Some travel may be required for this position.

Qualifications

• Minimum of 2 years in a communications role.
• Strong business communication background.
• Proficiency in content creation and digital marketing tools.

Responsabilités

• Support the Communication Manager in creating communication plans.
• Produce content for IT newsletters, blog posts, and social media.
• Plan and execute IT-related events and workshops.

Connaissances

Communication skills

Content creation

Analytical skills

Problem-solving skills

Stakeholder management

Formation

Bachelor's degree in Communications, Marketing, Public Relations, or a related field

Outils

Digital marketing tools

Project management tools

Web analytics

Description du poste

The IT Change and Communications professional will play a pivotal role in helping the Change and Communication Manager execute communication and change management strategies for the IT department and its interactions with CEVA Operations, functions, and its partner ecosystem.

The ideal candidate will combine technical understanding with strong communication skills to translate complex IT concepts into clear, engaging, and accessible messages.

The role involves close collaboration with the IT community, project managers, and other departments. It also requires a proactive approach to monitoring and reporting on the effectiveness of communication strategies, using data‑driven insights to support continuous improvement.

Job Purpose

The IT Change and Communications professional will play a pivotal role in helping the Change and Communication Manager execute communication and change management strategies for the IT department and its interactions with CEVA Operations, functions, and its partner ecosystem. The ideal candidate will combine technical understanding with strong communication skills to translate complex IT concepts into clear, engaging, and accessible messages. The role involves close collaboration with the IT community, project managers, and other departments. It also requires a proactive approach to monitoring and reporting on the effectiveness of communication strategies, using data‑driven insights to support continuous improvement.

Key Accountabilities

• Contribute to and support the Communication Manager in creating comprehensive communication plans for IT initiatives, ensuring alignment with company objectives.
• Support crisis communication to manage and mitigate IT‑related incidents.
• Produce high‑quality content, including IT newsletters, blog posts, and social media updates, to highlight IT projects, promote employer branding, and showcase CEVA’s digital transformation.
• Support and drive internal communication within the IT department and across the organization to ensure transparency and alignment.
• Plan and execute IT‑related events and workshops to promote knowledge sharing and engagement.
• Monitor and report on the effectiveness of communication strategies and campaigns, using data to drive continuous improvement.
• Support, develop, and implement change management strategies to accompany IT initiatives, ensuring smooth transitions and minimizing disruptions; prepare and support individuals and teams through change, manage resistance, and ensure effective adoption.
• Support organizational change management initiatives, ensuring that changes are communicated, adopted, and sustained across the organization; contribute to OCM strategies, impact assessments, and employee support during transitions.
• Support the entire IT organization, via a network of change ambassadors, ensuring alignment and consistent implementation of communication and change management across all IT functions, products, and geographies.

Knowledge, Experience & Skills

Education & Qualifications (Essential)

• Bachelor’s degree in Communications, Marketing, Public Relations, or a related field.

Experience (Essential)

• Minimum of 2 years in a communications role.
• Strong business communication background.
• Proficiency in content creation and digital marketing tools.
• Problem‑solving skills and ability to think strategically and analytically.

Desirable: Background in logistics, supply chain, or IT industry.

Specialist Knowledge & Skills

• Experience with change management.
• Familiarity with project management tools and software.
• Knowledge of social media platforms, collaboration tools, and web analytics.

Interpersonal & Communication Skills

• Excellent verbal and written English.
• Clear communication and strong interpersonal skills; ability to build effective internal relationships.
• Strong analytical skills.
• Good stakeholder management.
• Proactive and eager to learn.

Other Information

• Some travel required to Marseille, Paris HQ, and other locations.
• Strong interpersonal skills.
• Planning and organizational abilities.
• Proactivity and autonomy.
• Ability to prioritize and work under pressure.
• Ability to present ideas clearly in business‑friendly and user‑friendly language.
• High attention to detail.
• Team‑oriented and comfortable in collaborative environments.