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Jobtailor in France seeks a senior full-stack engineer to build scalable software and AI-enabled customer service tools. You will work across backend and frontend, influencing architecture and API design while keeping a focus on elegant, maintainable solutions.
You value why you build things, demonstrate growth mindset, and care about improving access to care through healthcare technology.
You would join the “Support Area”, in charge of building smart products offering the most delightful and scalable Customer Service to 1M+ members. We have developed a team of AI agents that brings immediate and personalized answers to about 50% of member's questions. And when it is not enough, we seamlessly transfer the question to our care experts team. We build the cockpit for that handoff and the tooling for the humans who take over. It lets a care expert steer, correct, and supercharge the AI: routing requests, surfacing the right context at the right moment and drafting replies.
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