French-Speaking CX Specialist | Relocation Package

Cross Borders Talents; Montpellier; Sur place; EUR 13 000 - 16 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Meal allowance

Transport support

Health insurance

Performance bonuses

Relocation assistance

Résumé du poste

Cross Borders Talents is seeking a bilingual Customer Experience Specialist who speaks French and English. This role involves handling inquiries via phone, chat, email, and social media to deliver friendly and effective support for global brands.

You will join a vibrant team in Lisbon or Porto with relocation assistance, a competitive salary, meal allowance, health insurance from day one, and performance bonuses. Relocation support helps you move smoothly and start confidently.

Qualifications

• Fluency in French and English required.
• Experience in customer support is a plus.
• Tech-savvy and good problem-solving skills.
• Clear communication and multitasking under pressure.

Responsabilités

• Assist customers with orders, product information, and tech support.
• Log cases and keep records accurate and organized.
• Respond via phone, chat, email, and social media with a friendly, helpful tone.
• Adapt communication style to match each brand voice.

Connaissances

Fluent French

Fluent English

Description du poste

Cross Borders Talents is seeking a bilingual Customer Experience Specialist who speaks French and English. This role involves handling inquiries via phone, chat, email, and social media to deliver friendly and effective support for global brands.

You will join a vibrant team in Lisbon or Porto with relocation assistance, a competitive salary, meal allowance, health insurance from day one, and performance bonuses. Relocation support helps you move smoothly and start confidently.