French-Speaking Customer Support Role - Limassol, Cyprus (Relocation Package)

Nordicrecruiters; Paris; Sur place; EUR 27 000 - 36 000; Plein temps

Avantages offerts par ce poste

Relocation package

International team

Growth opportunities

Résumé du poste

Nordicrecruiters is seeking a French-speaking Customer Support Representative to join an international team based in Limassol. You will handle inquiries across phone, email, and chat, delivering courteous, solutions-oriented support to French-speaking customers.

The role emphasizes multilingual communication, cross-channel responsiveness, and the ability to manage multiple tasks in a fast-growing environment. A relocation package is offered to support your move to Limassol.

Qualifications

• Native or fluent French speaker with excellent verbal and written skills.
• Good command of English (minimum B2 level).
• Strong communicator with the ability to adapt your style across channels (phone, email, chat, social media).
• Organized, detail-oriented, and able to manage multiple tasks effectively.
• Previous customer support experience is advantageous but not required.

Responsabilités

• Respond to customer inquiries in French via phone, email, and chat, ensuring accuracy and timeliness.
• Deliver friendly, professional, and solutions-focused support that enhances customer satisfaction.
• Maintain clear and precise case documentation in internal systems.
• Work collaboratively with colleagues to achieve team goals and share insights that improve service quality.
• Apply empathy and patience to every interaction, ensuring positive outcomes for customers.

Connaissances

French fluency

English B2

Communication

Organization

Customer support experience (adv)

Description du poste

Are you a fluent French speaker ready to take the next step in your career with an international team? We are looking for an enthusiastic French-Speaking Customer Support Representative to join a global support operation based in Limassol, one of the Mediterraneans most exciting and vibrant coastal cities!

Why Limassol?

Limassol is known for its stunning coastline, sunny weather, rich cultural heritage, and lively international community. It offers an exceptional quality of life where you can enjoy seaside living, a thriving social scene, and a relaxed Mediterranean pace while advancing your career in a fast-growing industry.

About the Role:

In this role you will be a key part of the customer support team, delivering outstanding service to French-speaking customers. You will work across multiple communication channels to resolve inquiries, build strong relationships with customers, and contribute to an exceptional support experience.

Key Responsibilities:

• Respond to customer inquiries in French via phone, email, and chat, ensuring accuracy and timeliness.
• Deliver friendly, professional, and solutions-focused support that enhances customer satisfaction.
• Maintain clear and precise case documentation in internal systems.
• Work collaboratively with colleagues to achieve team goals and share insights that improve service quality.
• Apply empathy and patience to every interaction, ensuring positive outcomes for customers.

What Were Looking For:

• Native or fluent French speaker with excellent verbal and written skills.
• Good command of English (minimum B2 level).
• Strong communicator with the ability to adapt your style across channels (phone, email, chat, social media).
• Organized, detail-oriented, and able to manage multiple tasks effectively.
• Previous customer support experience is advantageous but not required.

What We Offer:

• Competitive salary with performance-based incentives.
• Relocation package to support your move and help you settle in Limassol.
• A supportive and collaborative international team environment.
• Opportunities for professional growth and development within the support field.
• Exposure to global brands and the chance to build valuable multilingual support experience.