French-Speaking Customer Support Role – Lisbon, Portugal (Relocation Package)

Nordicrecruiters; Paris; Sur place; EUR 25 000 - 38 000; Plein temps

Avantages offerts par ce poste

Relocation package

Competitive salary & benefits

Résumé du poste

Nordicrecruiters is seeking a French-Speaking Customer Support Specialist to join an international team in Lisbon. You will be the first point of contact for French-speaking customers, delivering high-quality support across phone, email, and chat.

You should be fluent in French, have a good level of English, and possess strong communication with a customer-focused mindset. Relocation support and a modern, global environment are offered.

Qualifications

• Native or fluent French speaker for customer contact.
• Good level of English for internal communication.
• Strong communication and interpersonal skills.
• Customer-focused mindset with attention to detail.
• Ability to work in a fast-paced, international environment.

Responsabilités

• Handle customer inquiries in French via phone, email, and chat.
• Provide accurate, professional, customer-focused solutions.
• Ensure high levels of customer satisfaction through clear communication and problem-solving.
• Document interactions accurately in internal systems.
• Collaborate with international team members to improve service quality.

Connaissances

French fluency

English proficiency

Customer communications

Description du poste

Are you a fluent French speaker looking to take your career abroad while enjoying life in one of Europes most vibrant and sun-filled cities? We are looking for a French-Speaking Customer Support Specialist to join an international team based in Lisbon.

This is an exciting opportunity to grow professionally while experiencing an exceptional lifestyle by the Atlantic coast.

Why Lisbon?

Lisbon is a city that blends tradition and innovation effortlessly. With its mild climate, stunning viewpoints, historic neighborhoods, thriving café culture, and close proximity to beautiful beaches, Lisbon offers an outstanding quality of life. Its a welcoming, international city where career opportunities and lifestyle go hand in hand.

Your Role:

As a Customer Support Specialist, you will be the first point of contact for French-speaking customers, delivering high-quality support and ensuring a positive and seamless customer experience across different channels.

Key Responsibilities:

• Handle customer inquiries in French via phone, email, and chat
• Provide accurate, professional, and customer-focused solutions
• Ensure high levels of customer satisfaction through clear communication and problem-solving
• Document interactions accurately in internal systems
• Work closely with international team members to improve service quality

What Were Looking For:

• Native or fluent French speaker
• Good level of English for internal communication
• Strong communication and interpersonal skills
• Customer-oriented mindset with attention to detail
• Ability to work effectively in a fast-paced, international environment
• Previous customer support experience is a plus, but not required

What We Offer:

• Competitive salary and benefits package
• Relocation package to support your move to Lisbon
• Modern, international working environment
• Full training and structured onboarding
• Career development and growth opportunities
• The chance to live and work in one of Europes most attractive capital cities

If you're ready to build your career while enjoying life in a vibrant, coastal city with year-round sunshine, this is your next step.