French-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; Strasbourg; À distance; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A recruitment agency is looking for a Customer Expert to communicate with customers via phone, chat, and e-mail. The role requires fluency in French and strong communication skills in English. Responsibilities include tracking cases, maintaining customer satisfaction, and building professional relationships. The position supports relocation to Greece with various benefits including healthcare and training.

Prestations

Complete relocation support

Competitive salary and bonuses

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Responsabilités

• Communicate with customers via phone, chat & email.
• Track and close cases efficiently.
• Maintain high customer satisfaction.
• Build strong professional relationships.
• Achieve targets as set by clients.

Connaissances

Fluency in French

Very good communication skills in English (B2 level)

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Team player in a fast-paced environment

Description du poste

Overview

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

Responsibilities

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they close in an efficient and timely manner
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in French
• Very good communication skills in English B2 level
• Exceptional communication & soft skills as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful able to multitask
• Thrive as a team player in a fast-paced high-energy change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece we cover your flight tickets expenses 2 weeks hotel accommodation (including breakfast) support with the house searching process (all at no cost to you)
• Competitive monthly salary 2 extra salaries per year monthly performance bonus Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Key Skills

Acting, Anti Money Laundering, Electrical Designing, Marketing & Promotions, Dsp, Immigration

Experience: years

Vacancy: 1

Employment Type: Full Time