French-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; Lille; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

Une entreprise spécialisée dans le recrutement recherche un Customer Expert pour un modèle de travail à distance en Grèce. Les responsabilités incluent la communication avec les clients, le suivi des cas et le maintien d'une satisfaction client élevée. Les candidats doivent parler couramment le français, posséder de solides compétences en communication et être capables de travailler dans un environnement dynamique. Le poste offre un soutien à la relocalisation, un salaire compétitif et des opportunités de développement professionnel.

Prestations

Support à la relocalisation

Salaires compétitifs

Avantages en matière de santé

Formation complète par des instructeurs certifiés

Cours de langue grecque gratuits

Qualifications

• Fluency in French is mandatory.
• Very good communication skills in English (B2 level) are required.
• Exceptional communication and soft skills are essential for interacting with customers.

Responsabilités

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction for a major brand.

Connaissances

Fluency in French

Communication skills in English (B2 level)

Soft skills

Problem-solving skills

Tech savviness

Multitasking

Team player

Description du poste

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by the client statement of work as well as internal targets

What you will bring:

• Fluency in French
• Very good communication skills in English (B2 level)
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece, including covering flight tickets expenses, 2-week hotel accommodation (including breakfast), and support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus. Sundays and public holidays are paid at 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses