French speaking Content Moderator in Lisbon, Portugal!

Cross Border Talents; Paris; Hybride; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading recruitment firm is looking for a native French speaker for the role of Content Moderator in Lisbon, Portugal. You will ensure a safe platform by reviewing user-generated content. This position also involves monitoring comments and handling user appeals. We offer competitive salary, performance bonuses, and relocation support. Join us for an amazing working environment and growth opportunities.

Prestations

Competitive salary

Performance bonus

Constant training and development

Great relocation support

Amazing working environment

Growth opportunities

Qualifications

• Native level of French and some fluency in English.
• Exceptional interpersonal skills with a strong ability to communicate empathetically and clearly.
• Attention to detail and a results-driven mindset.

Responsabilités

• Review user-generated content to ensure compliance with community guidelines.
• Perform assessments of content to confirm alignment with established policies.
• Oversee user comments and handle appeals.

Connaissances

Interpersonal skills

Communication

Attention to detail

Proactive attitude

Fluency in English

Description du poste

Cross Border Talents is looking for a French speaker to work as a Content Moderator for a leading social media platform in Lisbon, Portugal!

The job

As a Content Moderator, your primary responsibility is to ensure a safe and compliant platform by carefully analyzing and moderating user-generated content. You will be tasked with reviewing various types of content, including text, images, videos, and audio, to verify adherence to our community guidelines. Working closely with a team of moderators, you will help maintain high standards of content quality and safety. In addition, you will play a vital role in monitoring comments and handling user appeals, ensuring that all interactions on the platform are respectful, appropriate, and aligned with our policies.

The activities

• Screening User-Generated Content: Reviewing a wide variety of user-generated content (such as videos, images, text, and audio) to ensure compliance with community guidelines.
• Content Review: Performing detailed assessments of content to confirm its alignment with established processes, policies, and safety standards.
• Monitoring Comments and Appeals: Overseeing user comments and handling appeals, addressing concerns raised by the community to maintain a positive environment.
• Collaborating with Team Members: Partnering with fellow moderators to deliver high-quality, effective content moderation services.
• Supporting 24/7 Shift Rotation: Participating in a rotating shift schedule to provide continuous support and uphold platform integrity at all times.

Disclaimer: Please be aware that this role may involve exposure to sensitive content.

What we are looking for

• Exceptional interpersonal skills with a strong ability to communicate empathetically and clearly.
• Native level of French and some fluency in English.
• A proactive attitude with a bias toward doing what's right for the community.
• Attention to detail and a results-driven mindset.

What we offer

• Competitive salary.
• Performance bonus.
• Constant training and development.
• Great relocation support (accommodation is also offered).
• 40 hours/week, Monday to Sunday on a rotative shift (5 days/week).
• Amazing working environment and great location in the centre of Lisbon.
• Growth opportunities.