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Cross Border Talents

Paris

À distance

EUR 25 000 - 36 000

Plein temps

14 jours+
Générateur de candidature

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Avantages offerts par ce poste

Fully remote work within Greece
Relocation support for EU candidates
Paid training
International work environment

Résumé du poste

Cross Border Talents is seeking a French-speaking Customer Service Representative to handle inquiries via phone, email, and chat, delivering high-quality support and a positive customer experience from a remote setup in Greece.

Relocation to Greece is supported for EU candidates, with paid training and an international work environment. Fluent French (C1) and good English (B2) are required to join the team, and you should be able to work independently while documenting interactions clearly.

Qualifications

  • Fluent French at C1 level or higher.
  • Good English at B2 level or higher.
  • EU citizenship or valid EU work authorization.
  • Strong communication and problem-solving abilities.
  • Ability to work independently in a remote environment.

Responsabilités

  • Handle customer inquiries professionally via phone, email, or chat.
  • Resolve issues efficiently while maintaining high service standards.
  • Document interactions accurately in internal systems.
  • Follow company guidelines and quality standards.
  • Ensure customer satisfaction and positive brand representation.

Connaissances

Fluent French (C1)
Good English (B2)
EU citizenship or work authorization
Strong communication skills
Problem-solving skills

Description du poste

About the job
Remote French-Speaking Customer Service Representative

Athens, Greece (Work From Home within Greece! You have to relocate, relocation package is offered)

Are you fluent in French and looking for an international career opportunity with relocation support and remote work? Join a global customer experience team and work remotely while living in Greece

Position Overview

As a French-Speaking Customer Service Representative, you will provide high-quality support to customers via phone, email, and/or chat. Youll be responsible for resolving inquiries, handling requests efficiently, and ensuring a positive customer experience.

Work From Home (WAH) Information

If relocating: Work From Home setup will be based in Athens

If already in Greece: Work From Home is possible anywhere in Greece

Relocation Package (for EU candidates)
  • Flight ticket (within the EU)
  • Airport pickup
Responsibilities
  • Handle customer inquiries professionally via phone, email, or chat
  • Resolve issues efficiently while maintaining high service standards
  • Document interactions accurately in internal systems
  • Follow company guidelines and quality standards
  • Ensure customer satisfaction and positive brand representation
Requirements
  • Fluent French (C1 level or higher)
  • Good English skills (B2 or higher)
  • EU citizenship or valid EU work authorization
  • Strong communication and problem-solving skills
  • Ability to work independently in a remote environment
  • Basic computer skills
Whats Offered
  • Competitive salary + performance bonuses
  • Fully remote work (within Greece)
  • Paid training
  • International work environment
  • Relocation support for candidates moving to Greece
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