French Customer Support Representative - Lisbon

Cbtalents; Paris; À distance; EUR 28 000 - 35 000; Plein temps

Résumé du poste

A global leader in customer experience is looking for a French Customer Support Representative to join their team in Lisbon. This role involves assisting customers with inquiries and providing solutions in both French and English. The company offers a relocation package, competitive salary, and private health insurance after 6 months. Ideal candidates are empathetic and enjoy helping others in a multicultural environment.

Prestations

Relocation package

Competitive salary with performance bonuses

Private health insurance

Paid training

Career growth opportunities

Qualifications

• Fluent in French and a good level of English necessary.
• Must demonstrate strong interpersonal skills.
• Valid work permit for Portugal required.

Responsabilités

• Provide outstanding customer support via phone, chat, or email.
• Handle product and service inquiries with professionalism.
• Collaborate with teammates from diverse backgrounds.

Connaissances

Fluent in French (C1/C2)

Good level of English (B2+)

Empathetic and patient communication

Problem-solving skills

Description du poste

French Customer Support Representative

Lisbon, Portugal | Work & live under the Portuguese sun!

Ready to mix work with adventure?

Joina global leader in customer experience, and become part of a vibrant, multicultural team helping some of the worlds most exciting brands deliver exceptional service.

As a French Customer Support Representative , you'll be the voice of top international companies helping customers with their questions, solving problems, and turning every interaction into a great experience.

What You'll Do

• Provide outstanding customer support via phone, chat, or email in French.
• Handle inquiries about products, services, or orders with professionalism and empathy.
• Use your problem-solving skills to guide customers to the best solutions.
• Collaborate with teammates from all over the world in a friendly, fast-paced environment.
• Represent global brands with pride and positivity.

What We're Looking For

• You speak French fluently (C1 / C2 level) and have a good level of English (B2+).
• You're a people person empathetic, patient, and a great communicator.
• You enjoy helping others and finding smart solutions.
• EU citizenship or valid work permit for Portugal.

What We Offer

• Relocation package: flight reimbursement + accommodation in an apartment (when coming from abroad).
• Competitive salary with performance bonuses.
• Private health insurance after 6 months.
• Paid training and real opportunities to grow your career internationally.
• A chance to live in Lisbon Europes sunniest capital and work with people from more than 100 nationalities!