French Customer Service Specialist — Lisbon w/ Relocation

Cross Border Talents; Nantes; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Private health insurance

Meal allowance

Ongoing support throughout your career

Job summary

Cross Border Talents is seeking a Customer Service Representative for the French market in Lisbon. You will provide expert French-language support via phone and email, troubleshoot issues, and assist with orders and shipments. The role offers relocation support and a Portuguese contract for full-time work.

Expect a 40-hour work week with rotating shifts, private health insurance, meal allowance, and ongoing support throughout your journey. EU citizenship is required.

Qualifications

• Fluent in French and English per job requirements.
• Strong customer service orientation and communication skills.
• Willing to work on rotating shifts in Lisbon.
• Assist with documentation, orders, and shipments.

Responsibilities

• Provide expert support to French-speaking customers by phone and email.
• Troubleshoot technical issues and offer timely solutions.
• Assist customers with documentation, order entries, and product shipments.
• Maintain a professional demeanor to ensure a high-quality customer experience.

Skills

French language (C2)

English language (C1)

Customer service

Job description

Cross Border Talents is seeking a Customer Service Representative for the French market in Lisbon. You will provide expert French-language support via phone and email, troubleshoot issues, and assist with orders and shipments. The role offers relocation support and a Portuguese contract for full-time work.

Expect a 40-hour work week with rotating shifts, private health insurance, meal allowance, and ongoing support throughout your journey. EU citizenship is required.