French Customer Service Representative - Relocate Abroad

Cbtalents; Strasbourg; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A customer service recruiting firm is hiring a French-speaking Customer Service Representative to relocate and support an international brand. Candidates should excel in communication and problem-solving, ensuring high-quality service for French-speaking clients. Benefits include a competitive salary, relocation package, health coverage, and training opportunities.

Prestations

Competitive monthly salary

Relocation package

Health coverage

Comprehensive training

Professional development opportunities

Free online language courses

Qualifications

• Fluency in French and English required.
• Customer-focused with a positive and professional attitude.
• Basic computer literacy and comfortable with CRM systems.

Responsabilités

• Provide high-quality customer service to clients via phone, email, and chat.
• Assist customers with inquiries regarding products, services, and billing.
• Escalate unresolved issues to appropriate departments.

Connaissances

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Description du poste

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION.

THERE IS NO PERMANENT ACCOMMODATION PROVIDED.

Locations: Bulgaria, Greece or Portugal.

Work Model: On-site

Required Languages: French English

About the Role :

We are hiring a French-speaking Customer Service Representative to relocate and support an international brand abroad! We are looking for individuals who excel in communication and problem-solving and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities :

• Provide high-quality customer service to French-speaking clients via phone email and chat.
• Assist customers with inquiries regarding products orders services billing and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements :

• Fluency in French and English.
• Customer-focused with a positive empathetic and professional attitude.
• Basic computer literacy and comfortable with CRM systems or support tools.

Benefits :

• Competitive monthly salary 2 extra months of salary per year.
• Relocation package.
• Health coverage and various employee benefits.
• Comprehensive training provided by certified trainers.
• Opportunities for professional development and career advancement.
• Special events and corporate social responsibility initiatives.
• Free online language courses.

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1