French Customer Service Representative - Relocate Abroad

Cross Border Talents; Montpellier; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

An international customer support company is seeking a French-speaking Customer Service Representative to assist with inquiries for clients from various locations. The ideal candidate will be communicative and problem-solving focused, fluent in both French and English. The position offers competitive salary, relocation support, and various benefits including meal allowances and health insurance.

Prestations

Competitive salary

Performance bonuses

Full relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development opportunities

Qualifications

• Fluency in French and English is mandatory.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfort with CRM systems.

Responsabilités

• Provide high-quality customer service to French-speaking clients.
• Assist customers with inquiries regarding products and services.
• Escalate unresolved issues to appropriate departments.

Connaissances

Fluency in French

Fluency in English

Customer-focused attitude

Problem-solving

Communication skills

Outils

CRM systems

Description du poste

Locations : Portugal, Greece and Bulgaria.

Work Model : On-site

Required Languages : French + English

About the Role :

We are hiring a French-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities :

1 . Provide high-quality customer service to French-speaking clients via phone, email, and chat.

2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.

3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements :

1. Fluency in French and English.

2. Customer-focused with a positive, empathetic, and professional attitude.

3. Basic computer literacy and comfort with CRM systems or support tools.

4. Must be a valid EU citizen and willing to relocate abroad.

Benefits

1. Competitive salary and performance bonuses.

2. Full relocation support for international candidates.

3. Meal and Transport Allowances.

4. Health Insurance.

5. Paid Leave Allowances.

6. Training and professional development opportunities.