French Customer Service Representative - Relocate Abroad

Cbtalents; Montpellier; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

An international customer service firm is seeking a French-speaking Customer Service Representative to relocate and support clients abroad. The role requires excellent communication skills, problem-solving abilities, and a strong work ethic. Key responsibilities include assisting customers through multiple channels and ensuring high satisfaction levels. The position offers a competitive salary and a comprehensive benefits package, including a relocation package and training.

Prestations

Competitive monthly salary; 2 extra months of salary per year

Relocation package

Health coverage and various employee benefits

Comprehensive training provided by certified trainers

Opportunities for professional development and career advancement

Special events and corporate social responsibility initiatives

Free online language courses

Qualifications

• Fluency in French and English.
• Customer-focused with a positive, empathetic and professional attitude.
• Basic computer literacy and comfortable with CRM systems or support tools.

Responsabilités

• Provide high-quality customer service to French-speaking clients via phone, email and chat.
• Assist customers with inquiries regarding products, orders, services, billing and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Connaissances

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Description du poste

Overview

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION. THERE IS NO PERMANENT ACCOMMODATION PROVIDED.

Locations: Bulgaria, Greece or Portugal.

Work Model: On-site

Required Languages: French, English

About the Role

We are hiring a French-speaking Customer Service Representative to relocate and support an international brand abroad. We are looking for individuals who excel in communication and problem-solving and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

1. Provide high-quality customer service to French-speaking clients via phone, email and chat.
2. Assist customers with inquiries regarding products, orders, services, billing and technical issues.
3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

1. Fluency in French and English.
2. Customer-focused with a positive, empathetic and professional attitude.
3. Basic computer literacy and comfortable with CRM systems or support tools.

Benefits

1. Competitive monthly salary; 2 extra months of salary per year.
2. Relocation package.
3. Health coverage and various employee benefits.
4. Comprehensive training provided by certified trainers.
5. Opportunities for professional development and career advancement.
6. Special events and corporate social responsibility initiatives.
7. Free online language courses.

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type: Full Time

Experience: years

Vacancy: 1