French Customer Advisor

Cross Border Talents; Strasbourg; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global customer service company is seeking a French Customer Advisor to be the first point of contact for customers. Responsibilities include supporting customers in French via phone, chat, or email, and documenting interactions. The ideal candidate will be fluent in French and have at least a B2 level of English. This role offers relocation support, competitive salary, and a long-term contract, making it a great opportunity to grow in an international setting.

Prestations

Competitive salary

Performance-based bonus

Paid travel expenses

14 days of hotel accommodation

Ongoing relocation support

Private health care coverage

Long-term renewable contract

Qualifications

• Fluent in French is essential.
• Confidence in using a computer and navigating support tools.
• Previous experience in customer service is a plus.

Responsabilités

• Support customers by phone, chat, or email in French.
• Solve technical or general issues using documentation.
• Document all interactions and maintain customer satisfaction KPIs.

Connaissances

Fluent in French

At least B2 English

Excellent communication skills

Empathy

Active listening skills

Description du poste

Join the Movement Thats Reshaping Global Careers

Think sunlit streets sea views from your morning coffee spot and a city where ancient history meets fast-paced global Athens your French skills become more than just a language theyre your passport to a new lifestyle a buzzing international career and a workplace that values energy ambition and fresh perspectives. Step into one of the most respected BPO leaders in Europe and make every workday feel like a win.

What Youll Be Doing Your Role as a French Customer Advisor

Youll be the first point of contact between customers and a world-renowned brand making sure their questions are answered their issues resolved and their day made better.

Your Core Tasks :

• Support customers by phone chat or email in French
• Solve technical or general issues using documentation and training tools
• Represent the brand with clarity care and professionalism
• Recommend solutions and educate users where possible
• Document all interactions and maintain customer satisfaction KPIs

What Were Looking For The Right Fit Matters

Were not asking for miracles just solid skills a team spirit and a positive attitude.

• Must-Have Skills : Fluent in French
• At least B2 English (for internal communication)
• Confidence using a computer and navigating support tools
• Excellent communication empathy and active listening skills
• Nice-to-Haves :
• Previous experience in customer service retail hospitality or tech support
• Adaptability to rotating shifts and dynamic environments
• Interest in tech or digital products

Whats in It for You

We offer more than just a paycheck this is a relocation-supported experience with growth potential.

Compensation & Benefits :

• Competitive salary performance-based bonus
• Paid travel expenses to Greece
• 14 days of hotel accommodation upon arrival
• Ongoing relocation support and assistance in finding permanent housing (no agency fees!)
• Private health care coverage
• Long-term 12-month renewable contract
• 40-hour work week (8h / day 5 days / week)

What Makes This Job Special

Were not just looking for another agent. We want someone who :

• Enjoys helping others
• Values multicultural teamwork
• Wants to grow in an international setting

Ready to Start a New Chapter in Athens

If this sounds like your kind of adventure dont wait. Apply today and lets get your journey started language lifestyle and a leap forward in your career all in one.

Key Skills

• Acting
• Anti Money Laundering
• Electrical Designing
• Marketing & Promotions
• Dsp
• Immigration

Employment Type : Full Time

Experience : years

Vacancy : 1