French Content Moderator in Lisbon (With Relocation Package)

Cross Border Talents; Paris; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Meal Allowance

Health & Life Insurance

Relocation Assistance

Onsite Opportunities

Competitive Salary

Collaborative Team

Job summary

Cross Border Talents seeks a French Content Moderator in Lisbon with a relocation package. You will review user-generated content, enforce policies, and address user concerns to maintain a safe online space.

The role emphasizes proactive moderation, collaboration, and rapid decision-making. Requirements include fluent French (C1) and English (B2), EU citizenship or Portuguese residency, and at least one year in customer support.

Qualifications

• Proficiency in French (C1 level).
• Proficiency in English (B2 level).
• EU citizenship or a Portuguese residency card.
• At least one year of experience in customer support.
• Strong analytical, leadership, and communication abilities.
• Desire to learn and advance in the field.

Responsibilities

• Monitor and evaluate text, images, videos, and links to ensure compliance with community guidelines
• Enforce platform policies consistently across all content types
• Manage user appeals, providing clear and professional responses regarding moderation decisions
• Collaborate with internal teams to ensure alignment with regulations and industry best practices
• Identify patterns and potential risks by analyzing user behavior, contributing to proactive moderation strategies
• Suggest improvements to enhance moderation tools and processes for increased efficiency

Skills

French (C1)

English (B2)

EU Citizenship

Portuguese Residency

Customer Support 1y

Job description

French Content Moderator in Lisbon (With Relocation Package)

Job Openings French Content Moderator in Lisbon (With Relocation Package)

About the job French Content Moderator in Lisbon (With Relocation Package)

Help Create a Safer Online Community!

Are you passionate about digital safety and fostering positive online interactions? Join our team as a Content Moderator and play a key role in ensuring a secure and respectful online environment.

Role Overview:

As a Content Moderator, you’ll be responsible for reviewing user-generated content, enforcing platform policies, and addressing user concerns. Your work will help maintain a safe and welcoming space by identifying and mitigating risks while staying up to date with emerging online trends.

Key Responsibilities:

• Monitor and evaluate text, images, videos, and links to ensure compliance with community guidelines
• Enforce platform policies consistently across all content types
• Manage user appeals, providing clear and professional responses regarding moderation decisions
• Collaborate with internal teams to ensure alignment with regulations and industry best practices
• Identify patterns and potential risks by analyzing user behavior, contributing to proactive moderation strategies
• Suggest improvements to enhance moderation tools and processes for increased efficiency

Requirements:

• Proficiency in French (C1 level)
• Proficiency in English (B2 level)
• EU citizenship or a Portuguese residency card
• At least one year of experience in customer support
• Strong analytical, leadership, and communication abilities
• Desire to learn and advance in the field

Why Join Us?

• Competitive Salary: Your expertise and dedication are rewarded
• Meal Allowance: Support during your working hours
• Health & Life Insurance: Comprehensive benefits for your peace of mind
• Collaborative Team: Be part of a supportive and communicative work environment
• Relocation Assistance: Seamless support for your move
• Onsite Opportunities:Engage in an interactive and dynamic work environment

Ready to Make a Difference?