FR-Manager

Apple; Lille; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

A leading technology company in Lille is seeking a retail team leader to drive inclusivity and exceptional customer service. The role includes leading a diverse team, ensuring business priorities are met, and developing team members. The ideal candidate should have retail management experience and be available for various shifts. Skills in customer service and mentorship are essential. This is a full-time position with a focus on leadership in a fast-paced retail environment.

Qualifications

• Be available to work a schedule based on business needs, including nights and weekends.
• Be proficient in English and the local language.
• Have experience leading others in retail sales or a related field.

Responsabilités

• Lead a team and empower team members to achieve performance.
• Ensure exceptional customer service and manage escalations.
• Plan and execute operational strategies to meet performance goals.

Connaissances

Restaurant Experience

Customer Service

Employee Evaluation

Management Experience

Math

Leadership Experience

P&L Management

Mentoring

Supervising Experience

Restaurant Management

Description du poste

Lead a team developing and empowering each team member to learn grow and achieve performance and developmental with recruiting training developing and retaining a diverse high-performing participate in Floor Leadership by interacting with team members and customers throughout the store modeling what good looks like and making sure that business priorities are met and exceptional customer service is customer and team member concerns and escalations and partner with leadership and key business or People partners when business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional and uphold company policies and procedures and protect all company assets including confidential business customer team member and financial other tasks as to an inclusive environment by respecting each others differences and having the curiosity to Apples values of inclusion and diversity in daily a role model for inclusive leadership behaviors and build develop and retain diverse action to create a safe respectful and inclusive environment for all team members.

• You should :
• Be available to work a schedule based on business needs that may include nights weekends and public holidays in the retail store and reliably attend work as scheduled in line with local laws and subject to any approved accommodations.
• Be proficient in English and the local language both written and spoken (sign language supported).
• Have experience leading others in retail sales or a related field.
• You can :
• Exceed goals successfully and persist in accomplishing objectives despite obstacles and setbacks.
• Follow through on commitments and establish mechanisms to encourage others to do the same.
• Instill trust within the team and operate with a high level of integrity.
• Make timely and sound decisions by asking questions and using analytics experience and judgment.
• Communicate with excellence and tailor your communication style to different audiences.
• Develop others through mentorship coaching and effective feedback.
• Provide support and guide others through challenges while remaining calm in a fast-paced and constantly changing retail environment.
• Resolve conflict and settle differences in productive ways.

Required Experience :

Manager

Key Skills

Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management

Employment Type : Full Time

Experience : years

Vacancy : 1