FR-Creative

Apple Inc.; France; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading technology company in France is looking for a candidate to drive customer engagement through interactive sessions about Apple products. The role requires retail or sales experience and proficiency in the local language. Responsibilities include supporting customers and creating meaningful experiences with the Apple ecosystem. Candidates must be available for varied schedules including nights and weekends.

Qualifications

• Experience in retail or sales is required.
• Proficient in the local language, both written and spoken.
• Availability to work according to business needs.

Responsabilités

• Deliver engaging sessions to encourage customer participation.
• Create interactive customer experiences with Apple products.
• Support customers in setting up their devices.

Connaissances

Customer engagement

Public speaking

Team collaboration

Adaptability

Description du poste

Description

Deliver engaging Today at Apple sessions to encourage strong customer participation.Generate excitement, engagement, and enthusiasm among customers for Apple products and services through Today at Apple programming and events.Create interactive customer experiences that help others get the most from the Appleecosystem.Drive ownership by recommending solutions that meet customer needs.Support customers in setting up their devices.Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge.Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• You should:
• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Have experience in retail or sales, or related work experience.
• Be proficient in the local language, both written and spoken (sign language supported).

Preferred Qualifications

• Draw from experience with teaching or public presentations and be comfortable presenting to live audiences.
• Adapt facilitation styles to meet the needs of the audience with many learning styles, sizes, and settings.
• Understand the benefits of the Apple ecosystem and influence others to see those benefits.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Work in a fast-paced environment and balance multiple priorities at the same time.