Forward Deployed Engineer - Global Public Sector

Salesforce, Inc.; Paris; Hybride; EUR 70 000 - 110 000; Plein temps

Résumé du poste

Salesforce is hiring Forward Deployed Engineers to design, build, and deploy agentic AI solutions inside customer environments. You’ll partner with a Deployment Strategist to deliver production-ready components across multi-account engagements.

The role requires 3+ years of software delivery, fluent French and English, hands-on experience with LLMs, data modeling, APIs, and cloud data platforms. You should enjoy customer interactions and travel about 25%.

Qualifications

• Requires 3+ years of software engineering or delivery experience, with at least one production system to showcase.
• Fluent in both French and English.
• Degree in Computer Science or related field.

Responsabilités

• Develop agent AI solutions and end-to-end components for production use.
• Collaborate with Deployment Strategist and senior engineers on customer engagements.
• Build data pipelines and dashboards to monitor deployment health and business outcomes.
• Engage with customers to translate requirements into technically feasible solutions.

Connaissances

Fluent in French and English

3+ years software engineering

Customer-facing technical delivery

Proficiency in Python/JavaScript/Java/

LLMs and prompt engineering

Data modeling, APIs, integration

Formation

Degree in Computer Science or related field

Outils

Salesforce Data 360

Snowflake

Databricks

Description du poste

Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder — a customer‑facing advisor who shapes AI strategy and drives adoption) to co‑build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full‑stack deployment — shipping solutions customers depend on. By applying through this job posting, you will be assessed specifically for Global Public Sector (Government, Nonprofit and/or Education) opportunities. The Builder Experience

AI-Powered Development

Ship real customer solutions, supported by best‑in‑class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day‑to‑day workflow.

Collaborative Delivery

You’ll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You’ll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.

Frontier Access

Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.

Continuous Innovation

You’ll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.

What You'll Actually Be Building

Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.

• Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
• Own technical components end‑to‑end: from architecture choice to deployed, validated, and observable in production.
• Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
• Model the data, ship the pipeline, validate the output.
• Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
• Contribute to proofs‑of‑concept and MVPs that move from sketch to deployable in days, not months.
• Co‑build alongside customers and partners, sharing best practices and enablement as you go, leaving teams more capable after each engagement than before.
• Surface platform gaps, edge cases, and field insights to senior Engineers and the product team.
• Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.

You're Our Forward Deployed Engineer If…

• Fluent in both French and English
• You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through — ideally in an AI tech stack, full‑stack development, or working with frontier models
• You have a degree in Computer Science or a related field
• You have prior customer‑facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice‑to‑have.
• You’re fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
• You've been hands‑on with LLMs and prompt engineering.
• You can explain why a prompt failed and what you'd change.
• You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.
• You can hold your own in a room with sales teams and customer architects.
• You ship quality code and evaluate AI outputs with engineering rigor.
• You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
• You thrive in the group chat that's building something, not just talking about it.
• You're excited to travel ~25% of the time, working directly alongside customers.

Nice-to-Haves

• Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)
• Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns
• Hands‑on with cloud data platforms (Snowflake, Databricks, BigQuery)
• Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments

Version française

Salesforce recrute des Forward Deployed Engineers — des profils techniques expérimentés (Technical Builders) qui conçoivent, développent et déploient des solutions d'IA agentique directement au sein des environnements de nos clients grands comptes. Vous ferez partie d'une équipe de livraison, en étroite collaboration avec un Deployment Strategist (un conseiller stratégique axé client qui façonne la stratégie IA et en stimule l'adoption) afin de co-construire des solutions opérationnelles en environnement de production dès le premier jour. Les missions vont de l'accompagnement d'un unique grand client stratégique au suivi de plusieurs comptes en simultané. Le fil conducteur : du vrai code, de vrais environnements et un impact business mesurable. Ce travail englobe la configuration, la personnalisation et le déploiement full‑stack — en livrant des solutions essentielles à l'activité de nos clients. En postulant via cette offre, votre candidature sera spécifiquement évaluée pour des opportunités au sein du secteur public mondial (Global Public Sector : gouvernements, organisations à but non lucratif et/ou éducation).

L'expérience des développeurs (The Builder Experience) Développement propulsé par l'IA : Livrez de véritables solutions clients en vous appuyant sur les meilleurs outils d'IA du marché (Cursor, Claude, ainsi que les produits de codage Salesforce comme Vibes) intégrés dans votre flux de travail quotidien. Livraison collaborative : Vous travaillerez aux côtés de Forward Deployed Engineers seniors et d'un Deployment Strategist. Vous prendrez en charge de véritables composants techniques, bénéficierez d'un mentorat structuré de la part de professionnels ayant déployé des systèmes agentiques à grande échelle, et disposerez d'un parcours clair pour mener vous‑même des projets de livraison complexes. Accès aux technologies de pointe : Notre plateforme d'IA agentique évolue en temps réel. Vous travaillerez sur des fonctionnalités auxquelles la plupart des ingénieurs n'auront pas accès avant des mois (couvrant Agentforce, la donnée, la plateforme et les architectures headless), et vos retours du terrain alimenteront directement les équipes produits qui les développent. Innovation continue : Vous devrez rester à la pointe de la technologie en expérimentant de nouveaux outils, modèles et frameworks d'IA, tout en partageant vos apprentissages avec votre équipe et vos clients. Ce que vous allez concrètement développer Développer des agents IA et des expériences capables de mener des actions réelles pour de véritables organisations. Nos solutions sont en production chez certains des plus grands groupes de la planète. Ce travail est crucial : ...

Vous êtes notre futur(e) Forward Deployed Engineer si… Vous maîtrisez couramment le français et l'anglais. Vous justifiez de plus de 3 ans d'expérience en ingénierie logicielle ou en livraison technique, avec au moins un système en production que vous seriez fier/fière de nous présenter (idéalement axé sur une stack IA, du développement full‑stack ou le travail avec des modèles de pointe). Vous êtes titulaire d'un diplôme en informatique ou dans un domaine équivalent. Vous possédez une expérience préalable de la livraison technique en contact direct avec les clients (conseil, services professionnels ou forward deployed engineering) — c'est une exigence impérative, pas un simple atout. Vous maîtrisez au moins l'un des langages suivants : Python, JavaScript/TypeScript, Java ou Apex — et êtes prêt(e) à en apprendre d'autres si le projet l'exige. Vous avez une expérience pratique des LLM et du prompt engineering. Vous savez expliquer pourquoi un prompt a échoué et ce que vous modifieriez. Vous comprenez la modélisation de données, les API et les schémas d'intégration suffisamment en profondeur pour les concevoir, et pas seulement pour les utiliser. Vous savez vous imposer et échanger sereinement face à des équipes commerciales ou des architectes clients. Vous livrez du code de qualité et évaluez les résultats fournis par l'IA avec une rigueur d'ingénieur. Vous explorez activement l'écosystème en évolution de l'IA et de la donnée — en testant de nouveaux outils, en expérimentant avec de nouveaux modèles et en faisant preuve d'une vraie curiosité pour les innovations à venir. Vous vous épanouissez dans les discussions d'équipe où l'on construit concrètement des choses, au-delà des simples échanges théoriques. Vous êtes enthousiaste à l'idée de voyager environ 25 % du temps pour travailler directement au plus près des clients.

Nice-to-Haves (French)

• Expérience ou certifications sur la plateforme Salesforce (Administrateur, Platform Developer I, Spécialiste Agentforce).
• Connaissance des frameworks d'agents (LangChain, LlamaIndex) et des schémas d'orchestration.
• Expérience pratique des plateformes de données cloud (Snowflake, Databricks, BigQuery).
• Expérience dans des domaines d'expertise liés à la livraison d'IA : ingénierie des données, architecture de plateforme ou déploiements headless.

Unleash Your Potential

• When you join Salesforce, you’ll be limitless in all areas of your life.
• Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.
• Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.