Financial Analyst

ITC Infotech; Paris; Sur place; EUR 75 000 - 100 000; Plein temps

Résumé du poste

ITC Infotech in Paris is seeking an Oracle E-Business Suite Finance Analyst to provide hands-on functional support for EBS Financials in a managed services environment. The role is onsite, supporting day-to-day operations and coordinating with the offshore team to resolve tickets within SLAs.

The ideal candidate will have 6–10 years of experience with Oracle EBS Financials, strong knowledge of core modules (GL, AP, AR, FA, CM) and a solid understanding of month-end closing processes.

Qualifications

• 6+ years of hands-on functional experience with Oracle E-Business Suite Financials.
• Experience with GL, AP, AR, FA, CM modules and familiarity with RI, INV, eTax, SLA is a plus.
• Excellent communication and stakeholder management skills.

Responsabilités

• Serve as onsite functional contact for Oracle EBS Financials queries and issues.
• Document business requirements and translate them into functional inputs for offshore team.
• Support month-end, period-end closing activities and SLA adherence.

Connaissances

Oracle EBS

Financials modules

Stakeholder management

Onsite support

Formation

Bachelor's degree in Accounting/Finance/IS

Outils

ERP systems

Description du poste

Role Overview: The Oracle EBS Finance Analyst will provide functional support for Oracle E-Business Suite (EBS) Financials applications in a managed services environment, working onsite. This is a hands‑on support role (not a lead role): the analyst will support the onsite lead in day-to-day operations, act as the primary point of contact for business users, and work closely with the offshore team on ticket clarification and resolution. The role focuses on understanding business requirements, liaising with business users to resolve functional issues, coordinating with the offshore team, and ensuring smooth month-end and period-end closing activities in compliance with SLAs.

Experience: 6 – 10 years

Location: France (Paris)

Key Responsibilities

• Business Liaison & Requirements Understanding
• Act as the onsite functional point of contact for business users on Oracle EBS Financials queries and issues.
• Understand and document business requirements, and translate them into clear functional inputs for the offshore team.
• Liaise with business users to gather details, reproduce issues, clarify expectations, and communicate resolutions and workarounds.
• Support the onsite Functional Lead in day-to-day activities and stakeholder communication.
• Provide onsite functional support for Oracle EBS modules (AR, AP, GL, FA, CM, RI, INV, eTax, SLA).
• Perform initial functional analysis and qualification of tickets before routing to the offshore team.
• Work with the offshore team for ticket clarification, follow-up, and resolution, ensuring issues are addressed within agreed SLAs.
• Escalate complex or unresolved issues to the onsite Functional Lead or L2/L3 teams when necessary.
• Support monthly, quarterly, and year-end closing processes and monitor closing activities performed by the support team.
• Monitor inbound and outbound interface flows and follow up on failures or discrepancies.
• Track open items and ensure timely follow-through on business-critical tickets during close periods.
• Understand client business processes and map them to Oracle EBS Financials functionalities.
• Prepare and maintain SOPs, process mapping documents, and functional notes.
• Maintain functional documentation for processes and configurations, and help improve and translate existing L1 documentation.
• Participate in operational governance meetings (daily/weekly/monthly) and provide status updates.
• Provide regular communication and updates to business users and the onsite Functional Lead.
• Coordinate day-to-day work with the offshore team, sharing priorities and clarifying requirements.
• Support knowledge transfer to end-users and support teams.
• Timely clarification and resolution of incidents and service requests in coordination with the offshore team.
• Accurate and up-to-date documentation of solutions, configurations, and processes.
• Smooth support of closing activities and interface monitoring.
• Effective liaison between business users, the onsite Functional Lead, and the offshore team.

Qualifications

• Bachelor's degree in Accounting, Finance, Information Systems, or a related field.
• 5+ years of hands-on functional experience with Oracle E-Business Suite Financials, ideally in R12.1 or R12.2.
• Good functional knowledge of core Oracle Financials modules such as GL, AP, AR, FA, and CM; familiarity with RI, INV, eTax, and SLA is an advantage.
• Solid understanding of accounting principles, financial reporting, and enterprise finance processes, including month-end and period-end closing.
• Experience in operational/application support (incident and service request handling, SLA awareness).
• Ability to write and interpret functional documentation and prepare test cases.
• Experience working with offshore teams for ticket clarification and resolution.
• Excellent communication, stakeholder management, and problem-solving skills.
• Ability to work onsite and collaborate closely with business users and the onsite Functional Lead.