Finance Order-to-Cash and Sales Administration Coordinator F/H

Escp Business School; Paris; On-site; EUR 60,000 - 75,000; Full time

Job summary

ESCP Business School is seeking an operational lead for the Initial Education Order-to-Cash cycle across all campuses. You will oversee billing, data reliability and the student financial experience, while coordinating the Sales Administration team and partnering with Programme and Admissions teams.

You will drive automation initiatives using Excel, VBA, Python and AI tools. You will act as a business partner to campus management, monitor revenue, and support sales growth by ensuring timely

Qualifications

• Experience with billing and invoicing across multiple campuses.
• Strong data quality and process improvement skills.
• Ability to leverage advanced Excel, VBA, Python and AI tools to automate tasks.

Responsibilities

• Billing and financial monitoring for all programmes and campuses.
• Coordinate the Initial Education Sales Administration team and interface with Programme/Admissions/Accounting.
• Lead continuous improvement and automation projects with IT and Finance teams.
• Provide reporting and business partnering to campus management and program teams.

Skills

Billing

Data quality

Excel

VBA

Python

AI automation

Tools

Excel

Job description

Within the Finance Department, reporting to the Head of Student Financial Services & Sales Administration, you will be the operational lead for the Initial Education (Acad) Order-to-Cash cycle across all ESCP campuses. You will also coordinate the work of the dedicated Sales Administration team.

From lead follow-up and contracting through to payment, you will ensure data reliability, billing quality and an exemplary financial experience for more than 11,000 students. You will also act as a business partner to campus management and Programme teams, monitoring and supporting sales growth.

Why join us

• A key, visible role at the intersection of Finance, Programmes, Admissions and Information Systems
• A strong opportunity to apply your data and automation skills (advanced Excel, VBA, Python, AI agents, etc.)
• A department undergoing significant transformation, where you will lead improvement projects that serve students
• An international, demanding and supportive environment serving a brand of excellence

Your responsibilities

1- Billing and financial monitoring

• Prepare and review pre-billing and billing for all programmes and campuses
• Ensure data quality at every stage, from contract to payment
• Monitor customer accounts and perform consistency checks with accounting (GIE)
• Analyse and resolve discrepancies involving invoices, payments, due dates, allocations and balances
• Support collections activities, including receivables, disputes and special situations

2- Coordination of the Initial Education Sales Administration team

• Coordinate the Sales Administration team’s activities (contracting and collections)
• Act as the interface with Programmes, Admissions, Accounting and the GIE
• Manage priorities and deadlines in line with the academic calendar
• Ensure consistent service quality, with responses to students within 48 hours
• Serve as the first escalation point for complex situations involving students, families and Programmes

3- Continuous improvement and automation

• Identify pain points, error risks and improvement opportunities
• Simplify, standardise and automate processes
• Lead local projects, from requirements gathering and specifications through testing and deployment
• Update procedures and operating instructions in collaboration with IT, Data and Finance business project management

4- Reporting and business partnering

• Report on admissions to campus management
• Monitor revenue (actuals, budget and forecasts) with Management Control
• Analyse results and recommend corrective actions to business departments
• Design dashboards covering activity, performance and the student experience