Executive Trainer (Western Europe - French Speaking)

Forbes Travel Guide; France; Remote; EUR 70,000 - 110,000; Full time

Job summary

Forbes Travel Guide is seeking an Executive Trainer (Western Europe - French Speaking) based in Western Europe. The role requires extensive training delivery in hospitality, strong public speaking and excellent English and French communication.

You will represent Forbes Travel Guide standards across luxury hotel, restaurant, spa and cruise sectors and travel internationally. The position is a contract role with minimum 50 hours per week and 7+ years of experience in learning and development.

Qualifications

• Minimum 7 years of experience in training or learning and development.
• Excellent fluency in English and French with outstanding written and verbal communication skills.
• Experience in hospitality industry with luxury segment knowledge.
• Willingness to travel internationally for training sessions.
• Ability to interact with clients at director level or above.

Responsibilities

• Perform a defined number of training sessions to hospitality clients worldwide.
• Conduct training to client properties to represent Forbes Travel Guide standards for hotel, restaurant, spa and cruise ratings.
• Coordinate with clients to determine agenda and logistics for trainings.
• Facilitate sessions with diverse groups and maintain a positive learning environment.
• Support follow-up consultations to identify future training needs and retain business.
• Handle various administrative tasks.

Skills

Public speaking

Relationship building

Learning & development

Hospitality industry knowledge

Training delivery

Presentation skills

Time management

Multitasking

Team collaboration

Proactive thinking

Tools

Microsoft Office

Job description

Executive Trainer (Western Europe - French Speaking)

Excellent fluency in French is required, with outstanding written and verbal communication skills.

At Forbes Travel Guide, we are dedicated to celebrating and elevating excellence in hospitality. As the trusted global authority on luxury service, we empower professionals and organizations to deliver unforgettable guest experiences.

The Executive Trainer (US) is a dynamic individual who combines a successful and in depth training background with demonstrated strengths in hospitality, public speaking, relationship building and delivery of an exceptional learning and development product for Forbes Travel Guide. This role requires executing contracted hotel, restaurant, spa, and ocean cruise training to properties around the globe; a considerable working knowledge of Forbes Travel Guide standards and Star Rated properties; acting as a representative and ambassador of Forbes Travel Guide at all times; and enhancing and creating additional resources for the Learning and Development training library. The Executive Trainer will also assist with creating programs for clients, as well as continued enhancement of Learning and Development offerings.

DEPARTMENT Learning and Development

LOCATION Currently residing in Western Europe, near a major international airport

TYPE Contract minimum 50 hours per week

EXPERIENCE LEVEL 7 years or more

Responsibilities

• Perform a defined number of training sessions to hospitality and service industry clients around the globe
• Conduct training to departmental groups within each client property to represent and interpret the Forbes Travel Guide standards for hotel, restaurant, spa and ocean cruise ratings
• Communicate both internally and externally as necessary for training preparations; work with the client to determine agenda, recommended attendance and overall logistical planning
• Facilitate training with sensitivity to group dynamics and current star rating level to create a positive and motivating learning environment
• Do follow up consultation with the client to determine future needs regarding training; provide integral support in retaining and obtaining future business
• Perform various administrative tasks

Skills Required

• Currently residing in Western Europe, near a major international airport
• Excellent fluency in English with outstanding written and verbal communication skills
• Excellent fluency in French is required, with outstanding written and verbal communication skills
• Has extensive background and knowledge of operations within the hospitality industry, specifically in the luxury hotel,restaurant, and spa markets
• Previous experience in a Four-Star hotel or Five-Star hotel in a leadership position, Director level or above preferred
• Substantial travel experience at the luxury level
• Proven success in driving results through training
• A unique blend of business acumen, technical aptitude and strong organizational skills; effective at multi-tasking and working as both an individual and as a team
• Proactive, insightful, independent thinker, highly efficient and possesses a refined attention to detail
• Dependable, follows through on commitments, flexible and can easily adapt to changing priorities on notice
• Excellent managerial skills and proven record of strong client relationship building
• Strong and confident presentation style, reacts well under pressure
• Extremely organized, uses time efficiently, is mature, self-motivated, and manages competing demands
• Proficient in Microsoft Office (Word, Excel and PowerPoint)
• Domestic and international travel weekly, 15 to 20 days per month (non-negotiable)
• Holder of a valid passport, and holding a passport permitting entry to countries in Europe, Middle East, and North America
• Forbes Travel Guide Verified Luxury Practitioner Certification preferred. For more information about the certification, please visit the link below: